Joseph Toyota of Cincinnati - Service Center

Inspection showed tires were all at 8 and we’ll and then actual inspection with specialist prior to the Toyota team inspecting showed different information. The consistency was very poor. Which didn’t actual inspection with specialist prior to the Toyota team inspecting showed different information. The consistency was very poor. Which didn’t give us complete faith that we could trust the team to accurately diagnose our cars needs.. More

Would definitely recommend them to any one looking to purchase a new vehicle. Completely satisfied purchase a new vehicle. Completely satisfied More

Terrible service worse service ever, car was done about an hour I had to ask where my car was. Then the employee said he called out my daughters name as she brought it in to be served and another customer an hour I had to ask where my car was. Then the employee said he called out my daughters name as she brought it in to be served and another customer even said no he did not come looking for her. Then tried to sell her filters that were replaced already. Toyota do better More

I have always had good experiences at this dealership Is this fifteen words yet? Ok. Is this fifteen words yet? Ok. More

Lied about needing new brakes. When I questioned them it changed to only the front. When I questioned them it changed to only the front. More

They tried to give me the wrong 4 runner. I was told the keys are in the car! I told him that is not my SUV. He didn’t know where mine was located! They ended up servicing the wrong 4 runner I was told the keys are in the car! I told him that is not my SUV. He didn’t know where mine was located! They ended up servicing the wrong 4 runner not mine! Then I had to wait for my vehicle to get serviced for additional 40 minutes. Everyone is always very nice, but giving someone the wrong vehicle is ridiculous. More

Accommodated my schedule for appointment. Very welcoming staff. Services performed quickly. This was my first service. Very welcoming staff. Services performed quickly. This was my first service. More

All the staff I spoke with were very kind. An very efficient they immediately answered all my questions. I was even able to purchase a new battery for my keys an also bought a Toyota travel cu An very efficient they immediately answered all my questions. I was even able to purchase a new battery for my keys an also bought a Toyota travel cup. I will definitely recommend them to family an friends. More

Toyota does an excellent service when working on my vehicle. Keep up the excellent work. vehicle. Keep up the excellent work. More

Making appointment was easy. Arrived early was checked in and was finished in short time . Advisor was pleasant Arrived early was checked in and was finished in short time . Advisor was pleasant More