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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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May 22, 2022

Quick, efficient, and no hassle service. I always dread getting my car serviced but this experience was pleasant. More

by ANIKAKFARIHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Joseph Toyota of Cincinnati responded

Anika, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

May 21, 2022

Efficient, takes care of their customers - friendly! Provides good customer service. The technicians are very knowledgeable. More

by debbie.heintz55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzales
May 23, 2022 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Debbie, and look forward to your next visit.

May 20, 2022

Hi. .I tried to get a simple printout of a previous invoice of service.. either by mail or email for my record. I wish a manager would listen to the call More

by SBUCKEYE37
Customer Service
Recommend Dealer
No
Employees Worked With
Laura Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdullah
May 23, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your patience with us. We are happy to have helped resolve your issue. If you'd be willing to update your review to reflect this resolution, we'd be deeply grateful. Best, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

May 19, 2022

I enjoyed the people i met who took care of service on my Toyota Rav 4. More

by BUICK5656
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely in your Toyota RAV4, and we hope to see you back!

May 19, 2022

Promptly completed service on my vehicle. It was very convenient to be able to wait in the lounge area.while service was being performed. More

by ABBYYAYAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

May 19, 2022

Got me in and out quickly for my service appointment. Staff was very professional and helpful. More

by 1nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
May 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for this review! We are pleased that the team was professional, helpful, and nice to work with. See you again next time here at Joseph Toyota of Cincinnati!

May 19, 2022

The appointment was easily scheduled, and on time. The needed service was minimal but timely performed. Very satisfied with the experience. More

by DAVIDFOGIE
Recommend Dealer
Yes
Employees Worked With
Jason
May 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

May 18, 2022

Always an excellent job- great job fixing my exhaust problem, seat belt and lose charging area. More

by TERESA23SPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Joseph Toyota of Cincinnati responded

We're happy to hear you can always count on us. Thanks for being a fan of Joseph Toyota of Cincinnati!

May 15, 2022

Great service, they are always professional and the waiting room is very comfortable. Definitely our dealership of choice. More

by MPCINOH13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 13, 2022

Not as good as usual. Service representative was not as friendly as usual and seemed to dismiss my concern about a problem I was having with my car. Also, didn’t go over More

by TLLC2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
May 16, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking time to share your thoughts on working with Doug and our team. We're sorry that our service did not live up to your expectations. That's why we are working with you to resolve the issues you posed. Thank you for your patience and concern. - Joseph Toyota of Cincinnati

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