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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,172 Reviews

1,172 Reviews of Joseph Toyota of Cincinnati - Service Center

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July 08, 2022

They are very friendly, knowledgeable and informative. The important thing is that I trust them. I value that. More

by GOODR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Joseph Toyota of Cincinnati responded

We couldn't ask for a better review! We're thrilled to provide welcoming, informative, and professional assistance that's earned Joseph Toyota of Cincinnati your confidence. It's an honor to work with customers like you, thank you!

July 07, 2022

Jason was friendly and knowledgeable. He was very helpful with signing in for my service and help with the Toyota care plus . More

by SBLINEMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the 5-stars and shoutout to Jason! He will be thrilled to hear you appreciated his help. Have a nice day from the whole Joseph Toyota of Cincinnati team!

July 06, 2022

The service department keeps me informed of everything needed and does a good job of finishing in a timely manner. More

by RWEIDNER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the review and for continuing to trust our team to take care of you and your vehicle. See you again next time here at Joseph Toyota of Cincinnati!

July 06, 2022

The service team is always polite, helpful and efficient. My Tundra was serviced quickly and on time. I have always been satisfied with the sales and service team with our four Joseph Toyotas. More

by BCOWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely in your Toyota Tundra, and we hope to see you back!

July 05, 2022

The employees at Toyota are always professional and friendly. Joe Shroder is outstanding. He always knows or find the answer to my questions! More

by MLANVERMAN1
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Schroeder
Jul 05, 2022 -

Joseph Toyota of Cincinnati responded

Joe is fantastic! We are thrilled to see that our team is providing you with service that keeps you coming back to us. Thanks for choosing Joseph Toyota of Cincinnati and we hope to see you next time!

July 04, 2022

Service reps communicate well. Easy to schedule. Treat car respectfully. Good at giving you heads up on future costs More

by MelHeidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for your supportive feedback, Mel. At your next visit, we'll work harder to earn that fifth star. Meanwhile, if you would like to share additional information with us about your experience, please contact Sandra Pomeraning at 513-385-1800, ext. 8311.Thanks again!

July 02, 2022

My work was started on time and finished on time. Everything was explained to me. More

by ojorthel
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Joseph Toyota of Cincinnati responded

Many thanks from the Service team at Joseph Toyota of Cincinnati. We're happy to have you as a customer and look forward to serving you again!

June 30, 2022

Exceptional care and compassion for customers, on time and prompt service, absolutely professional and love this dealership greatly More

by LEEANGEL354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Joseph Toyota of Cincinnati responded

This feedback means so much to us! Thank you for trusting Joseph Toyota of Cincinnati with your business and for stopping by to share your support. Drive safely until we see you next!

June 30, 2022

Workers were helpful with the whole process. Waiting room was nice and quiet while I waited on my service to be done. Would go back again More

by JOHNPAUL5298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your review! We're delighted our team welcomed you with quality service and an accommodating waiting area. We look forward to working with you again at Joseph Toyota of Cincinnati!

June 29, 2022

From the nice man that greeted me when I pulled in to the guy who gave me my report, everyone was great. Service was handled quickly. More

by SUEAMETZNER
Customer Service
Recommend Dealer
Yes
Employees Worked With
do not remember
Jun 29, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your lovely 5-star review! We appreciate your business here at Joseph Toyota of Cincinnati. Safe driving!

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