Joseph Toyota of Cincinnati - Service Center

The service department got me in and taken care of quickly. I didn't feel like I lost a lot of time waiting, even though they were busy. quickly. I didn't feel like I lost a lot of time waiting, even though they were busy. More

Went in for an oil change and tire rotation. Spent more money than expected, due to a concern I inquire about during a previous visit, where I was told a new battery was not a concern. Now at th Spent more money than expected, due to a concern I inquire about during a previous visit, where I was told a new battery was not a concern. Now at this visit it was a concern costing me money I really did not have to spend. Also when making the appointment, I was advised about 120,000 mile maintenance, that easily could gave been addressed on my previous visit, since I was passed the 120,000 mile range then. Service advisor never made mention of this. More

Work was efficient and timely. Explanation of car’s condition good. Cost fair and allowed for my coupon. Thanks! Explanation of car’s condition good. Cost fair and allowed for my coupon. Thanks! More

Genuine Toyota parts and trained Toyota installation. The jobs I have had done have been done correctly the first time. The jobs I have had done have been done correctly the first time. More

I am satisfied with the service. Abdoulaye interacted with me in a very professional manner. Abdoulaye interacted with me in a very professional manner. More

The technicians are professionals and well-organized. You can tell that they take care of customers' cars with care You can tell that they take care of customers' cars with care More

Efficient, transparent and good communication! Pleasure to work with. Would recommend to friends and family. Pleasure to work with. Would recommend to friends and family. More

In and out , all services explained . My first service on my 2023 Toyota Camry Nightshade My first service on my 2023 Toyota Camry Nightshade More

The check in process was smooth. The communication was good throughout the visit while I waited. Only issue was not getting to speak to a Joseph employee when making the appointment. The communication was good throughout the visit while I waited. Only issue was not getting to speak to a Joseph employee when making the appointment. But that was fixed at my appointment. Overall good great experience. More

Great job coordinating between the sales and service departments. Alan of Sales and Paige of Service-Collision made sure all was done as promised and in a timely manner. departments. Alan of Sales and Paige of Service-Collision made sure all was done as promised and in a timely manner. More