Joseph Toyota of Cincinnati - Service Center

Quick and easy. Taken right away. Polite and courteous service managers. Nice customer lounge area. Taken right away. Polite and courteous service managers. Nice customer lounge area. More

Easy folks to work with, professional and friendly. They take great care of my Prius, and I'm highly satisfied with both the sales and the service teams! They take great care of my Prius, and I'm highly satisfied with both the sales and the service teams! More

Great service! Kind workers! Would have liked a car wash but it must have been broken that day! Kind workers! Would have liked a car wash but it must have been broken that day! More

Stop asking for feedback from something as simple as an oil change. It’s quite annoying. oil change. It’s quite annoying. More

Overall great experience. In addition to the 90k mile service they looked at a suspension issue. Rather than just throwing parts at it they talked me through what they found In addition to the 90k mile service they looked at a suspension issue. Rather than just throwing parts at it they talked me through what they found. Saved me a lot money! More

Service person, Justin, was very welcoming and attentive. Disappointed the car was not cleaned after bringing in for its initial service. I have had that at previous dealerships. After going to the cashi Disappointed the car was not cleaned after bringing in for its initial service. I have had that at previous dealerships. After going to the cashier to sign the documents, there was no direction or guidance on where to go to wait for my car. They just said they will bring it around. In summary, Justin was great; the rest was so-so. More

Great customer service. Listen to concerns with car and answer questions appropriately and professionally. My car is a Nissan Rogue but Toyota is where I bought my car; an Listen to concerns with car and answer questions appropriately and professionally. My car is a Nissan Rogue but Toyota is where I bought my car; and they still handle my car as if it is their car. More

Arrived on time for my maintenance appoint with Kyle May to install a part to enable locking the driver door with the remote as agreed at purchase of my 2016 4Runner. I also had purchased some running boar to install a part to enable locking the driver door with the remote as agreed at purchase of my 2016 4Runner. I also had purchased some running boards and Alan C informed had been received. Kyle was kind enough to inform me he would install them as well for my convenience. Although they were quite busy all were very affable and accommodating. More

Great work from the service department! Work was completed in a timely manner, and I appreciate that! Work was completed in a timely manner, and I appreciate that! More

We have our rav4 for more than 2 years, you never did an oil change because of our low mileage. We have your care care program. We told your service depth to do an oil change and was charged $84.95. We will oil change because of our low mileage. We have your care care program. We told your service depth to do an oil change and was charged $84.95. We will never buy or lease another vehicle from you ever again, maybe never buy another Toyota again. More