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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,165 Reviews
Call Service Center (513) 385-1800

1,165 Reviews of Joseph Toyota of Cincinnati - Service Center

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August 08, 2022

Very good pleople ther excelente crevice and I like good very good thank you so much More

by JACKSONCASTRO76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura hall
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Aug 08, 2022 -

Joseph Toyota of Cincinnati responded

Our team is always happy to help you out! Thank you so much for supporting Joseph Toyota of Cincinnati and we will see you next time!

August 07, 2022

Great job by Kyle and the crew on getting my vehicle maintenance in a quick manner More

by HOWARD.WESTERFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
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Aug 08, 2022 -

Joseph Toyota of Cincinnati responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your experience with Kyle and the team. We hope to work with you again down the road!

August 07, 2022

Dealer unable to properly identify problems and repair workmanship is subpar at best quality of said work has no oversite have truck damaged at dealership while being serviced returned truck to house with More

by KJNEIDLINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug service manger
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Aug 11, 2022 -

Joseph Toyota of Cincinnati responded

This feedback is concerning and I apologize that your experience with us left you feeling frustrated. We want our customers to feel confident in the work we perform on their vehicles and I will be speaking with our team in an effort to provide our guests with better quality service in the future. Our general manager has offered to detail the exterior and interior of your truck. If there is anything else I can do for you, please call me, time permitting. Best, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

August 05, 2022

You sold my personal information to CarFax. We're done with Joseph, you can't be trusted. More

by NEALJOFARRELL
Recommend Dealer
No
Employees Worked With
No one
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Aug 08, 2022 -

Joseph Toyota of Cincinnati responded

Neal – Thank you for choosing Joseph Toyota for your vehicle’s service. We hope the maintenance and overall experience met your expectations. We wanted to reassure you again that the dealership does not sell your personal information. Our trusted business partners which include for example Toyota, financial institutions, and Carfax, may contact you because of the value-added services they provide on behalf of the dealership. If you do not wish to take advantage of the service Carfax offers, please use the link we sent you to opt out. Please consider reaching out to me so we can discuss this further. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

August 05, 2022

The service was well organized, easy to make the appt and they kept the time to what was scheduled. More

by CHAD.G.BURKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2022 -

Joseph Toyota of Cincinnati responded

Chad–Thank you for the kind review of our service team at Joseph Toyota of Cincinnati! We appreciate the 5-stars and hope to see you again!

August 04, 2022

Everyone was friendly and courteous, Everything was organized, check in and check out was quick More

by JHODAPP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

August 03, 2022

I have been very happy with the service that I have received on my 2017 Camry. More

by ROSEMARYGAUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2022 -

Joseph Toyota of Cincinnati responded

Happy customers make us happy! Thanks for choosing Joseph Toyota of Cincinnati. We look forward to seeing you and your 2017 Toyota Camry again!

August 03, 2022

Service team was top notch! Very helpful and good listeners! Would recommend to other customers! More

by MIke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 03, 2022 -

Joseph Toyota of Cincinnati responded

It is gratifying that our team gave you a five-star experience! Thank you for trusting Joseph Toyota of Cincinnati with your business and for sharing your kind review. We look forward to seeing you again!

August 02, 2022

Team Joseph Toyota has always earned my loyalty. Thank you for the speedy service as always. More

by chuckkbranigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2022 -

Joseph Toyota of Cincinnati responded

We couldn't ask for a better review! We're always happy to offer fast service and honored to work with loyal Joseph Toyota of Cincinnati customers. Thank you!

August 01, 2022

Good dealership! Always has the best interest of the customer at heart. Also, they keep you updated on the progress of your vehicle! More

by MONAHANME7275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

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