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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,172 Reviews

1,172 Reviews of Joseph Toyota of Cincinnati - Service Center

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August 13, 2022

Kyle and service were all very good and timely as usual! !! Will be back always! More

by MAZZA2445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joseph Toyota of Cincinnati. Please don't hesitate to reach out if you need anything else.

August 12, 2022

Service was great! Clean car And the free car wash put the icing on the cake.... More

by BILLIEDEAN22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Joseph Toyota of Cincinnati responded

We are thrilled that you are happy with your vehicle! Thank you for stopping in for service and leaving Joseph Toyota of Cincinnati a five-star review. Safe travels!

August 12, 2022

What a pleasant experience! I am so impressed with the experience I had with Joseph Toyota. Thank you! More

by KMCQUADE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for leaving a fantastic review of Joseph Toyota of Cincinnati! We're always happy to offer a wonderful experience. Until next time!

August 11, 2022

Will continue to get my Toyota Camry serviced at this dealership. Knowledgeable service techs to assist. More

by SBSPAULK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Joseph Toyota of Cincinnati responded

We appreciate you taking the time to leave Joseph Toyota of Cincinnati a review, thank you!

August 10, 2022

Everyone was very pleasant and helpful they did a great job. Very happy with the service and staff More

by DAEZIMMER44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Joseph Toyota of Cincinnati responded

We're ecstatic that our team made your experience a total success! Thanks for choosing Joseph Toyota of Cincinnati. We hope to see you again down the road!

August 10, 2022

This last visit for a 5000 mile maintenance was very good. In and out in less than an hour. Very happy with the service and the staff. More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Joseph Toyota of Cincinnati responded

We're thrilled that the Joseph Toyota of Cincinnati team was able to step in and assist with your maintenance needs. Thank you for the five stars, Jamie!

August 08, 2022

Always reliable, polite and helpful in answering questions. I have been a satisfied customer for many years. More

by PROSPECT62
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

August 08, 2022

Very good pleople ther excelente crevice and I like good very good thank you so much More

by JACKSONCASTRO76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura hall
Aug 08, 2022 -

Joseph Toyota of Cincinnati responded

Our team is always happy to help you out! Thank you so much for supporting Joseph Toyota of Cincinnati and we will see you next time!

August 07, 2022

Great job by Kyle and the crew on getting my vehicle maintenance in a quick manner More

by HOWARD.WESTERFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
Aug 08, 2022 -

Joseph Toyota of Cincinnati responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your experience with Kyle and the team. We hope to work with you again down the road!

August 07, 2022

Dealer unable to properly identify problems and repair workmanship is subpar at best quality of said work has no oversite have truck damaged at dealership while being serviced returned truck to house with More

by KJNEIDLINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug service manger
Aug 11, 2022 -

Joseph Toyota of Cincinnati responded

This feedback is concerning and I apologize that your experience with us left you feeling frustrated. We want our customers to feel confident in the work we perform on their vehicles and I will be speaking with our team in an effort to provide our guests with better quality service in the future. Our general manager has offered to detail the exterior and interior of your truck. If there is anything else I can do for you, please call me, time permitting. Best, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

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