Back

Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,165 Reviews

1,165 Reviews of Joseph Toyota of Cincinnati - Service Center

Sort by
September 01, 2022

Everything works as it should. Very efficient. No problems. Will come back for future service. More

by HOERSTPLASTERING
Customer Service
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 01, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the delightful review of Joseph Toyota of Cincinnati! We are pleased everything went smoothly. Until next time!

September 01, 2022

Kyle in the service department was on top of my request. He quickly identified the issue, communicating the problem and solution to me. More

by vernman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 01, 2022 -

Joseph Toyota of Cincinnati responded

Thanks so much for choosing Joseph Toyota of Cincinnati, Kyle! We appreciate your support and look forward to assisting with your automotive needs next time.

August 31, 2022

Excellent service with professionalism and promptitude . Thank you so much I will see you again. More

by BAKARYDJIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for supporting Joseph Toyota of Cincinnati with a wonderful review! When we see words like this, we know we're doing our job right. Until next time!

Aug 31, 2022 -

BAKARYDJIM responded

Thanks again for the great service you provided to me

Sep 01, 2022 -

Joseph Toyota of Cincinnati responded

You're welcome! Have a wonderful day!

August 30, 2022

The service is always good with low wait time. Kyle May always answers my questions and alerts me on packages available such as the 4-time service package. I really appreciate his attentiveness, More

by DLEUENBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle May
Aug 30, 2022 -

Joseph Toyota of Cincinnati responded

We really appreciate your continued business and your great review! Thank you for choosing Joseph Toyota of Cincinnati and for highlighting Kyle's work. Drive safely until we see you again!

August 28, 2022

I have always received the best service from the Toyota service department.Everyone is courteous and eager to help. .As long as I have my Sienna I will go to Joseph Toyota on Colerain. More

by MAWDOGMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Joseph Toyota of Cincinnati responded

It makes us proud to hear that our team always delivers high-quality service! Thank you for choosing Joseph Toyota of Cincinnati to get the job done right!

August 27, 2022

Service was great until I was driving, heard a rattle, got home and saw that my hood was ajar. Luckily it didn't fly ooen on expressway, now.hood is NOT closing tightly. More

by kramer.mjk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Joseph Toyota of Cincinnati responded

This review is very concerning to receive. We strive to deliver thorough and knowledgeable service, and I am sorry to see that we have left the wrong impression. I assure you that we will use this feedback to prevent this type of oversight from happening in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to help fix things. I tried reaching you, however, could not leave a voicemail. Please contact me so we can determine what needs to be done to resolve these concerns. Best, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

August 25, 2022

Very organized and professional. Mr. Nash reminded me of the Nash Car. They were around when I was a kid. I would compare this service, the online appointment system, the reminder More

by ROBERTSCHWARTZCINCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Joseph Toyota of Cincinnati responded

Robert, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

August 25, 2022

Everyone was friendly and courteous. Service was done quicker than I expected. Waiting room is comfortable. More

by SHINNEFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Joseph Toyota of Cincinnati responded

We're delighted we could offer welcoming, prompt service and an accommodating waiting area! Thanks for choosing Joseph Toyota of Cincinnati!

August 23, 2022

Advisors are good,pleasant and efficient. They do need to pay attention to phone number given to be called. They called my wife instead of me after I gave them my number. More

by CHRISANDDANB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the review. We are glad to hear that our team is always attentive and helpful. We apologize for calling the wrong number, and we will make a note in our system for next time. If there's anything else we can do to assist, please let us know.

August 23, 2022

Great service and very efficient at getting our car in and out of the dealership. More

by ROBMOEDDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Joseph Toyota of Cincinnati responded

It's our pleasure to deliver timely and professional service! Thanks for being a Joseph Toyota of Cincinnati customer!

...
32
...