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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,165 Reviews

1,165 Reviews of Joseph Toyota of Cincinnati - Service Center

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September 24, 2022

The Service department were very accommodating to my concern. The Technician kept me informed whenever there was a need for my approval. Of course, cost is always a big factor. Nevertheless, my car is r More

by camila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Joseph Toyota of Cincinnati responded

Camila, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Laura met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2022

Easy in, work completed on time. Just like always. Wouldn't go anywhere else. Thanks More

by JFELDHAUS3643
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! Laura and our team sincerely value your business and look forward to your next visit.

September 22, 2022

Everyone was very polite. Service was fast. Enjoyed the pop and chips.waitting room was clean More

by linda.weinle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Joseph Toyota of Cincinnati responded

Linda, these are all things we love to see! It's our pleasure to offer courteous and timely service, and we're delighted you appreciated the refreshments and waiting room. Thanks for supporting Joseph Toyota of Cincinnati!

September 21, 2022

Came in for scheduled appointment had me in and out quickly. Addressed a warranty issue that I was concerned about as well. More

by RLHAHN33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Joseph Toyota of Cincinnati responded

We're happy to hear that your automotive needs were addressed in a timely manner. Thanks for giving Joseph Toyota of Cincinnati your five stars!

September 21, 2022

Kyle was very professional and accommodating. My job put additional task on me before leaving to attend to the factory recall for my 2013 Avalon. I called twice due to running late and he still w More

by SSATTERFIELD21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 21, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are thrilled to hear that Kyle delivered such a successful service experience. Dive safely, and we hope to see you back again at Joseph Toyota of Cincinnati!

September 20, 2022

Always great service and kind attendances. I like the cookies too. We will be back. More

by RRBARONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Joseph Toyota of Cincinnati responded

It's our pleasure to welcome you with friendly and accommodating service, and we're delighted you appreciate the cookies! Thanks for being a Joseph Toyota of Cincinnati customer!

September 20, 2022

Takes care and completes work at a very reasonable time and a very friendly atmosphere More

by RONCARLTON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for putting your trust in Joseph Toyota of Cincinnati! We appreciate your business and we hope to welcome you back for your future service needs. Have a wonderful day!

September 20, 2022

While getting my car serviced the detailer was able to remove melted crayon from my car door and buffed scratches from my door More

by MELRODRN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Sep 21, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that the Joseph Toyota of Cincinnati team was able to get the job done. Drive safely, and we hope to see you back!

September 17, 2022

The dealership is good , needs some improvement in communication. I was told that they would call same day as the care was dropped off. Didn't get a call till next day. Service was good after I gave t More

by CHRISANDDANB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 18, 2022 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati!

September 17, 2022

I love my RAV4. Had a problem with my phone voice command finding it is a common problem in 2019 RAV. Was advised to contact Toyota because my 3 years had just ex More

by DONNAEACDP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Joseph Toyota of Cincinnati responded

Thank you, Donna. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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