Back

Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,165 Reviews

1,165 Reviews of Joseph Toyota of Cincinnati - Service Center

Sort by
October 20, 2022

Tony Nash and Bob Wanamaker were great to deal with when my Tundra went into limp mode. I was able to get it to the service department but unfortunately could not repeat the problem I was having. When it do More

by R.BOWMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nash, Bob Wanamaker 5 stars
Oct 20, 2022 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2022

Service took two hours it should’ve only taken forty five minutes like normally does. More

by SCOTT.KITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Joseph Toyota of Cincinnati responded

Scott, I am so sorry to hear that your appointment took longer than anticipated. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to make certain we are delivering timely care. If there is anything else you would like to share regarding your visit, please know I am always available to talk. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

October 19, 2022

I have been coming here for approx 30yrs for sales and service. The service guys are great but this time I waited 2 hours for a oil change and filter and I had an appointment. When I got home I checked th More

by TOM_R45247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 20, 2022 -

Joseph Toyota of Cincinnati responded

We're sorry to hear about your recent experience, Tom, and would love to see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 18, 2022

Joseph Toyota as always was fantastic. Great service and nice people that always take good care of me and my Hybrid. More

by JFREY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Joseph Toyota of Cincinnati responded

We're so glad we could welcome you back with the attentive service you've come to expect at Joseph Toyota of Cincinnati! Drive safe, and we'll see you next time!

October 18, 2022

Service was excellent and car service was completed at the time indicated. Personnel were very helpful and steered me to a better tire which was less expensive so I saved a bit more money. More

by NHOLT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Jason Smith
Oct 18, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for stopping by to support Joseph Toyota of Cincinnati with your 5-star review! We appreciate your shoutout to our service team and we hope to see you again!

October 18, 2022

I was very pleased with the Service Department. Employees were very helpful and friendly. Thank You!!!! More

by BRENBUSCH
Recommend Dealer
Yes
Employees Worked With
Kyle and Tony
Oct 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

October 18, 2022

Toyota is the Best Buy and the best car for the buck! No other car can beat it. More

by JDOHERTY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Platt
Oct 18, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

October 16, 2022

I have always had a positive relationship with Joseph Toyota during and after the services are completed on my vehicle, More

by COLE_BETTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Oct 17, 2022 -

Joseph Toyota of Cincinnati responded

Betty, we are delighted to read your terrific feedback. Given the positive content of your review, it seems that your 1-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

October 16, 2022

Worked me in great service. Thanks Great team Enjoyed my experience At Joseph Toyota See you next service.!! More

by pg0169
Recommend Dealer
Yes
Employees Worked With
Bob Reardon
Oct 17, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

October 14, 2022

I have appreciated the care and personal attention from the service department. I also appreciate that there are not attempts to upsell me on "recommended" services not indicated in the owners manual; I'v More

by EUGENE.PRIDONOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle May
Oct 17, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Eugene, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

...
28
...