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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,165 Reviews

1,165 Reviews of Joseph Toyota of Cincinnati - Service Center

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November 05, 2022

Recommended service completed in a timely fashion. Friendly service was provided. Lounge was comfortable and clean. More

by NMB1206
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

November 05, 2022

Awesome service. Friendly and informative service advisors. Took longer than expected to just rotate tires though. More

by ldavis3042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your high-star rating! We truly appreciate your feedback and patience. We hope to see you again at Joseph Toyota of Cincinnati!

November 05, 2022

Joseph Toyota took my car on time and did the work quickly. They are all quite convent and friendly. I appreciate them. More

by VOILES_JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 03, 2022

As always, service was prompt and efficient; as usual, I waited in the waiting room and used one of the provided desks to get a little work done on my computer. More

by STEVE@STEVERINDSBERG.COM
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Joseph Toyota of Cincinnati responded

Steve, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

November 03, 2022

A very good , friendly, courteous representative. Great service minimum wait time.yes I would recommend them to a friend or relative. More

by CARLBROWN.SALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ward Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Stackhouse
Nov 04, 2022 -

Joseph Toyota of Cincinnati responded

We're delighted our team offered welcoming and timely service! Your recommendation means a lot to all of us at Joseph Toyota of Cincinnati. Thank you, and safe travels!

November 02, 2022

I was an email reminder about the service appointment. I waited at the dealership and service was completed in a timely manner. Everyone was very nice and explained what was done. More

by KEANEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the names
Nov 02, 2022 -

Joseph Toyota of Cincinnati responded

We are so happy your service experience went smoothly at Joseph Toyota of Cincinnati! Thank you!

October 31, 2022

Overall my experience was great. The only hiccup was that my tires weren’t rotated. More

by NELSONCALVIN.WALTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

October 29, 2022

I made my appointment for an oil change. I received many text messages about my appointment. I bought new tires because my tires were old. More

by MNOLAN7092
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service was great
Oct 31, 2022 -

Joseph Toyota of Cincinnati responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

October 28, 2022

Never an issue. The best top to bottom. They are the reason that my next Toyota will be at JOSEPH. More

by SWECKENBROCK
Recommend Dealer
Yes
Employees Worked With
Tom Platt
Oct 28, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We appreciate your support and hope to see you back again at Joseph Toyota of Cincinnati. Safe travels!

October 28, 2022

Wonderful, except water marks on vehicle windows from car wash, service folks very pleasant , Jerry More

by WEEWEB
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review of Jerry and the team! We appreciate your business and we hope to see you again at Joseph Toyota of Cincinnati. Drive safely!

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