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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,169 Reviews
Call Service Center (513) 385-1800

1,169 Reviews of Joseph Toyota of Cincinnati - Service Center

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December 30, 2022

I've always gone to the dealership and not back door mechanics because you are reputable/dependable. More

by jafree45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2022 -

Joseph Toyota of Cincinnati responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

December 30, 2022

Outstanding service from the initial estimate and scheduling to job completion. Paige provided excellent guidance on what each step of the service would entail. Our car was clean and ready to go when More

by VernS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Tucker
Report | Print
Dec 30, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Paige and the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

December 29, 2022

Joseph Toyota always does a great job handling the service of my 2020 Toyota Camry. More

by BHOWELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Wanamaker did a great job
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Dec 29, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

December 29, 2022

I trust my Camry to Joseph Toyota and my service advisor Jason is the best ? More

by HOBBS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Smith is topnotch !
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Dec 30, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

December 28, 2022

Although the service department was extremely busy, they still got me in and out in less than an hour. I was very pleased. More

by RANDSFISCHER6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reardon
Report | Print
Dec 28, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, so it's great to hear you were out in a timely manner. We look forward to working with you again!

December 28, 2022

Great service quick fast service friendly great experience great place to wait great coffee and snacks More

by FISHERMAN1092000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lawson, Steve Stackhouse
Report | Print
Dec 28, 2022 -

Joseph Toyota of Cincinnati responded

This feedback is music to our ears! Thank you for choosing Joseph Toyota of Cincinnati and for stopping by to share your experience with our team. We hope to see you again down the road!

December 25, 2022

Great services! As always nice people and great customer service. I had best experience with them. Thank you guys! More

by Bitew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 26, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2022

Kyle was very personable and readily checked on my car's progress when I stopped in from shopping a couple times. He recommended services to bundle to save $$$ since my Prius was close to 100,000 miles. I d More

by TAMINAWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle at the desk
Report | Print
Dec 26, 2022 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

December 22, 2022

Great service Staff were well trained and friendly All my questions were answered and auto was completed on time. More

by twurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2022 -

Joseph Toyota of Cincinnati responded

This is great to hear! Thank you for the thoughtful review of us here at Joseph Toyota of Cincinnati!

December 21, 2022

Even though they could not duplicate the vibration I was hearing in the display area they went ahead and packed the area anyway to hopefully solve the problem. I have not heard the vibration since More

by JAMPKS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 21, 2022 -

Joseph Toyota of Cincinnati responded

We are happy to hear that your concerns with your vehicle have been resolved! Thanks for leaving Joseph Toyota of Cincinnati a five-star review, and if anything else comes up, please don't hesitate to give us a call. Safe travels!

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