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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,164 Reviews

1,164 Reviews of Joseph Toyota of Cincinnati - Service Center

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December 28, 2022

Great service quick fast service friendly great experience great place to wait great coffee and snacks More

by FISHERMAN1092000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lawson, Steve Stackhouse
Dec 28, 2022 -

Joseph Toyota of Cincinnati responded

This feedback is music to our ears! Thank you for choosing Joseph Toyota of Cincinnati and for stopping by to share your experience with our team. We hope to see you again down the road!

December 25, 2022

Great services! As always nice people and great customer service. I had best experience with them. Thank you guys! More

by Bitew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 26, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2022

Kyle was very personable and readily checked on my car's progress when I stopped in from shopping a couple times. He recommended services to bundle to save $$$ since my Prius was close to 100,000 miles. I d More

by TAMINAWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle at the desk
Dec 26, 2022 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

December 22, 2022

Great service Staff were well trained and friendly All my questions were answered and auto was completed on time. More

by twurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Joseph Toyota of Cincinnati responded

This is great to hear! Thank you for the thoughtful review of us here at Joseph Toyota of Cincinnati!

December 21, 2022

Even though they could not duplicate the vibration I was hearing in the display area they went ahead and packed the area anyway to hopefully solve the problem. I have not heard the vibration since More

by JAMPKS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 21, 2022 -

Joseph Toyota of Cincinnati responded

We are happy to hear that your concerns with your vehicle have been resolved! Thanks for leaving Joseph Toyota of Cincinnati a five-star review, and if anything else comes up, please don't hesitate to give us a call. Safe travels!

December 20, 2022

Everyone was friendly and helpful, waiting area is nice. Service was great and completed in a reasonable time. More

by tomlehn45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for working with us, Tom! The Joseph Toyota of Cincinnati team is grateful for your trust. We are here to help with any of your service needs!

December 20, 2022

Excellent service as always, Joseph Toyota has always been a pleasant experience. Friendly staff, warm and welcoming. One place I do not dread going 🤓🤓🤓🤓 More

by landensdad73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for this review of Joseph Toyota of Cincinnati! We are glad to have you as a loyal customer.

December 18, 2022

Service was fine. However it did take longer than it usually has in the past More

by WERWETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. We apologize for the wait but look forward to having you as a valued customer for many years to come!

December 16, 2022

Very Good. All was very good and in about 60 minutes. Justin was great. Very good experience. More

by deckstein2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Flechler
Dec 16, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for this great review of Joseph Toyota of Cincinnati. Justin and the team appreciate your trust and business.

December 16, 2022

They took me on last minute for a nail in my tire. Super grateful they patched it so i could make it to my families Christmas! More

by nateandvanessa411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 16, 2022 -

Joseph Toyota of Cincinnati responded

We are pleased to help you! Thanks for the review and your business here at Joseph Toyota of Cincinnati! Happy holidays!

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