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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,165 Reviews

1,165 Reviews of Joseph Toyota of Cincinnati - Service Center

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July 15, 2023

The service was great tool me right away told me how much the service would cost and time.😆😀😀😀😃 right on time More

by mitchohfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jul 16, 2023 -

mitchohfl responded

......

July 10, 2023

Joseph Toyota is always amazing. Their attention to detail is apparent as soon as you pull into the service bay. I drive from Florence, KY for all of my service needs as I know every More

by MDWHITLEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stein, Larry Lawson
Jul 10, 2023 -

Joseph Toyota of Cincinnati responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

July 05, 2023

my service was really quick and efficient! Appreciated the line of communication with employee to customer! More

by lcoaks88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the 5-star review of Joseph Toyota of Cincinnati!

July 03, 2023

Came in to check y my tire light came on. CS suggested a patch up and it worked for me! More

by ODUNUKTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The black American CSP
Jul 03, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We're glad that the Joseph Toyota of Cincinnati team took care of your tire with a quick patch-up. Drive safely!

July 03, 2023

Workers were very nice. Everything finished in a timely manner. Waiting area was comfortable with drinks available. More

by CREYNOLDS3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Joseph Toyota of Cincinnati responded

It's great to hear that Laura was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati!

July 01, 2023

Dealership is very professional, knowledgeable, and friendly. Whenever I need service on my vehicle, I am scheduled for an appointment quickly. More

by wilsondc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

June 30, 2023

The best! Went to Performance Toyota two different times, and they could not resolve the issue, Joseph Toyota resolved it in one hour! More

by Diane
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Joseph Toyota of Cincinnati responded

Diane, thank you for the amazing review! We're so glad that Joseph Toyota of Cincinnati could quickly resolve the issue for you. Your satisfaction is our top priority, and we appreciate your business. Have a fantastic day!

June 30, 2023

I brought my car in to have looked at for rattling noise under carriage during higher speeds. I wanted it put on rack to inspect. Don’t think it happened. Told me they couldn’t find anything but for $140 th More

by MIKEWELLMAN55
Workmanship
Recommend Dealer
No
Employees Worked With
Laura Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Joseph Toyota of Cincinnati responded

Mike, I'm sorry to hear that we were unable to assist you with your concerns. We always strive to provide thorough and accommodating inspections and accurate diagnoses, so it's disappointing to hear that we've left the wrong impression. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

June 26, 2023

communicated the current status of my car; the repairs that were being recommended and why the repairs were needed. Very nice to talk to. More

by B P
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
i dont remember the service people names but the 2 I dealt with were very good
Jun 26, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Toyota of Cincinnati to be a positive one. Please don't hesitate to reach out if you need anything else.

June 26, 2023

Great, on time, friendly service technician ,clean waiting areas, friendly cashier,notified of follow up scheduling appointments. More

by KNTWEST
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We're glad to hear that our team at Joseph Toyota of Cincinnati provided you with excellent service and a pleasant experience. We appreciate your feedback and hope to see you back!