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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,164 Reviews

1,164 Reviews of Joseph Toyota of Cincinnati - Service Center

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February 02, 2023

I purchased my car here ten years ago and it still runs great. I attribute that to the service department that has kept the vehicle running smoothly for ten years. Thanks so much! More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Feb 02, 2023 -

Joseph Toyota of Cincinnati responded

MJ, we are thrilled to have the opportunity to keep your vehicle running smoothly for years to come. Thank you for trusting the Joseph Toyota of Cincinnati team and leaving us a five-star review. Until next time!

February 01, 2023

I drop the car off and everything was done in a timely manner. Thank you. More

by KSTOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

February 01, 2023

Quick service, friendly employees, and a nice waiting room, I also appreciated how many reminders about my appointment I received. More

by SAMJAYNE827
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Joseph Toyota of Cincinnati responded

This is the kind of feedback we hope to hear from our customers! Thanks for sharing your glowing praise for Joseph Toyota of Cincinnati and our team. Safe travels, and we'll see you next time!

January 31, 2023

Good dealership been dealing with them for many many years don’t have fifteen words More

by bev10
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for this feedback! We are glad to have your trust in our business.

January 31, 2023

Excellent dealership with comprehensive professional courtesy. The time that each employee takes to create complete customer satisfaction is amazing. Bob, Kyle, Tony are amazing. More

by smith1973ags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Schroeder
Jan 31, 2023 -

Joseph Toyota of Cincinnati responded

Wow, we couldn't ask for a better review! We're thrilled Bob, Kyle, and Tony have delivered attentive professionalism that's earned Joseph Toyota of Cincinnati your confidence. Thank you for all your support!

January 28, 2023

Mike Stipple(? ) was excellent. The most personable rep we ever dealt with at Joseph toyota. More

by OBEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Jan 29, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear Mike and our team service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2023

Always happy with Toyota Colerain service! I will recommend Toyota Colerain to friends and family More

by MICHELLEWALTHER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for the kind review! We appreciate it!

January 25, 2023

Requested and needed service was performed quickly and efficiently without any surprises or unexpected delays. The service advisor, Jason, was very efficient, knowledgeable, and friendly. Moreover, my car More

by b1withall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service
Jan 25, 2023 -

Joseph Toyota of Cincinnati responded

We're thrilled Jason could step in and perform your maintenance needs in a timely manner so you could get back to enjoying your day. Thanks so much for choosing Joseph Toyota of Cincinnati. Safe travels!

January 24, 2023

Great service. Jason Smith does a great job; courteous and always updates me where we are in the process. More

by RON.BOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Smith
Jan 24, 2023 -

Joseph Toyota of Cincinnati responded

Ron, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jason and our team. Please don't hesitate to let us know if we can be of further assistance.

January 23, 2023

Check in was quick and easy. Appointment was done very quickly. Good communication from staff. More

by HALPINA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Joseph Toyota of Cincinnati responded

This feedback lets us know we're hitting the target when it comes to exceptional service. Thanks for choosing Joseph Toyota of Cincinnati. We look forward to your next visit with us!

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