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Joseph Toyota of Cincinnati - Service Center
Cincinnati, OH
1,169 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,169 Reviews of Joseph Toyota of Cincinnati - Service Center
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February 18, 2023
Everything was fine until I got home and saw the dirty fingerprints on the fabric on the drivers side windshield post, where some body had placed their dirty hand. fingerprints on the fabric on the drivers side windshield post, where some body had placed their dirty hand. More
by lattis
Verified Customer
February 14, 2023
Took car and was told O2sensor bad and needed replaced. Did not have part so had to order. Trip 2-O2Sensor replaced. Drove car 3 days and same warning light came on. AWD CONTACT DEALER. So now trip 3 , h Did not have part so had to order. Trip 2-O2Sensor replaced. Drove car 3 days and same warning light came on. AWD CONTACT DEALER. So now trip 3 , had to leave car overnight so they could test on Monday. Now saying was gaskets for O2Sensor. Charged more money for them not changing them when changed the sensor. I missed day of work and still charged more money all due to someone saying oh we won’t change gaskets. Very frustrating! More
by peggy.armor
Employees Worked With
Justin
February 14, 2023
5 Stars says it all. 5 Stars says it all. 5 Stars says it all. 5 Stars says it all. 5 Stars says it all. More
by prestonc
Employees Worked With
Tony Nash. He just retired. i ll miss him. He was the only one who had a clue in the service department. the next time i come in, i ll have my fingers crossed.
February 12, 2023
They were professional and on time. Excellent service. Justin explained everything that was completed on my car and made sure I understood everything he was talking about regarding my v Excellent service. Justin explained everything that was completed on my car and made sure I understood everything he was talking about regarding my vehicle More
by HCJCWD
February 12, 2023
Great service. What more can I say? The place was very busy but things completed in a timely manner. What more can I say? The place was very busy but things completed in a timely manner. More
by NEWMANLAIN2011
Employees Worked With
February 10, 2023
Services are easy to schedule. The employees were professional, my car was serviced in a timely manner and the waiting lounge was clean and comfortable. The employees were professional, my car was serviced in a timely manner and the waiting lounge was clean and comfortable. More
by katybartley
Employees Worked With
February 09, 2023
Dominique made the entire process enjoyable. The car buying process is very different than when i last purchased in 2017. He communicated about the vehicle and process quickly to help me know I The car buying process is very different than when i last purchased in 2017. He communicated about the vehicle and process quickly to help me know I was making the right purchase. He also took the time to explain the features and how to use them. I appreciate Dominique. He made the purchase a five star experience. More
by Angela Eldridge
February 09, 2023
Took my Toyota there late at night after hours because of a hole in a tire losing pressure. Left keys in lockbox with no appointment, they called the next morning to let me know they had my car and was check a hole in a tire losing pressure. Left keys in lockbox with no appointment, they called the next morning to let me know they had my car and was checking the tire. Called me back to let me know it could be patched and would be ready soon. More
by AECKNER
