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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,164 Reviews

1,164 Reviews of Joseph Toyota of Cincinnati - Service Center

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February 11, 2023

Made an appointment with ease. Once I arrived at the dealer the service was fast and professional More

by renejovel310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 11, 2023 -

Joseph Toyota of Cincinnati responded

Rene, thank you for taking the time to review our Joseph Toyota of Cincinnati team! We are delighted to hear that you were not only able to easily make an appointment but that your service was swift and skillful! We hope to see you back again, and wish you safe travels until then.

February 10, 2023

Great service again, prompt,courtesy,and efficient,this is my 2nd vehicle I have purchased from Toyota. They are the best More

by michaelreiners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Reardon
Feb 10, 2023 -

Joseph Toyota of Cincinnati responded

We are so grateful for your loyal business, Michael! Thank you for sharing this feedback about your purchasing experiences.

February 10, 2023

Services are easy to schedule. The employees were professional, my car was serviced in a timely manner and the waiting lounge was clean and comfortable. More

by katybartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business, Katy, and hope to see you again soon!

February 09, 2023

Annual maintenance was done on time and an issue found and handled while I waited. No muss or fuss and out in an hour - with the car washed! More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the positive feedback about your recent visit to Joseph Toyota of Cincinnati!

February 09, 2023

Dominique made the entire process enjoyable. The car buying process is very different than when i last purchased in 2017. He communicated about the vehicle and process quickly to help me know I More

by Angela Eldridge
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Sherwood
Feb 09, 2023 -

Joseph Toyota of Cincinnati responded

Angela, thank you for the review! We are so glad to hear that you had a successful purchase experience working with Dominique and the Joseph Toyota of Cincinnati team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

February 09, 2023

Took my Toyota there late at night after hours because of a hole in a tire losing pressure. Left keys in lockbox with no appointment, they called the next morning to let me know they had my car and was check More

by AECKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert E. Reardon
Feb 09, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for leaving Joseph Toyota of Cincinnati this wonderful review and for trusting us with your vehicle's care! It was our pleasure to serve you and take care of the tire issue. Have a great day and keep us in mind for any future needs!

February 06, 2023

I received prompt and very friendly service - great pricing as well on my auto maintenance and parts replacement. More

by NAHALLAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for stopping by to review Joseph Toyota of Cincinnati! We hope to see you again next time!

February 04, 2023

Your service was great. You got me in early changed my oil and you washed my truck. Thanks More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Feb 06, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

February 04, 2023

Paige interrupted her hot lunch to go out to my car, wrote up estimate and followed up an hour later with parts availability and scheduled appointment for next day. Upon arrival she reviewed revised est More

by MGEIGER9461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige
Feb 06, 2023 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paige met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

February 03, 2023

Always professional honest, courteous. Concerned about you and your car's safety! Described in detail my car needs. More

by CFQUINN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle May and all the mechanics he managed.
Feb 03, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for trusting us to assist you. We are glad that the team was professional, courteous, and nice to work with. See you again next time here at Joseph Toyota of Cincinnati!

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