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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,164 Reviews

1,164 Reviews of Joseph Toyota of Cincinnati - Service Center

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March 03, 2023

Service was great wait was a bit too long for a scheduled oil change. Staff was friendly and service tech was great. Waiting room was clean and show room was nice. More

by DA.JACKSON.DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Mar 04, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize for the long wait and appreciate your patience! Thank you again and we look forward to seeing you again!

March 03, 2023

We were greeted quickly and were provided details on the service of the day. We were also given details for upcoming services. We were in and out very quickly. More

by KAISER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle May
Mar 04, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 02, 2023

I was able to get an appointment quickly. The time spent waiting at the dealership was reasonable for the services I was having completed. I will continue to go back More

by tiacox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for the great review of Joseph Toyota of Cincinnati. We look forward to working with you again down the road.

March 02, 2023

Quick and accommodating. There were snacks, tv, refreshments, and great coffee machine that would make you about anything you wanted. More

by TOOSHORT140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reardon
Mar 02, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to write Joseph Toyota of Cincinnati a review! We are happy to hear you enjoyed waiting for our services to be complete.

March 01, 2023

Friendly people who go out their way to explain things. Prompt service in a pleasant waiting area. More

by BTURN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2023

I was overly pleased with the service I received. My service light came on and he took excellent care of me. More

by JMACK286OHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Jason Smith
Feb 28, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

February 28, 2023

Very helpful, had a small unexplained dent and so far it is being addressed promptly with sincerity. Thanks to everyone More

by cbp0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you again down the road!

February 25, 2023

Went in for an oil change and tire rotaation. I waited, service was very good as usual. More

by RONALDDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Joseph Toyota of Cincinnati responded

Thank you, Ronald! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

February 22, 2023

Service was completed in the time stated up front and all items were addressed. No issues. More

by MARKASCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for giving the Joseph Toyota of Cincinnati team a shoutout! We're delighted your experience went seamlessly from start to finish. Have a great day!

February 20, 2023

Service completed faster than I expected. Very professional and courteous. Answered all my questions and explained upcoming service needed. More

by LKBURKE686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate your business and hope to see you back again at Joseph Toyota of Cincinnati. Safe travels!

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