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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,169 Reviews

1,169 Reviews of Joseph Toyota of Cincinnati - Service Center

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March 09, 2023

Excellent service from start to finish. Every interaction with each employee was thoughtful and courteous. More

by VernS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for sharing this great experience with our team! All of us at Joseph Toyota of Cincinnati hope to see you again next time!

March 08, 2023

Service was great and they were able to change brakes and tires in a timely manner. Staff was friendly, the coffee was great in the lounge, and I was able to get work done while there at a more private desk More

by MLK_TRAFFIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Joseph Toyota of Cincinnati responded

Our team is always happy to help you out! Thank you so much for supporting Joseph Toyota of Cincinnati and please let us know if you need anything at all down the line!

March 07, 2023

The repair advisor was personal and knowledgeable. The job was done quickly and competently. It was refreshing to deal with professionalism for a change. More

by REDNAXELAR64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle King
Mar 08, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

March 04, 2023

Always great everything that is why I have bought my last 4 cars from Joseph Toyota More

by HOLLON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 03, 2023

Made appointment online. Didn't start working on vehicle for 45 minutes after scheduled appointment time. Finished up in a decent amount of time, but waited 15+ to let me kno More

by NGRADY09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 03, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for sharing this feedback. I am very sorry for the delay in getting started on your vehicle and for any lack of communication regarding when our services were completed. We will work to improve for you next time! -Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

March 03, 2023

Service was great wait was a bit too long for a scheduled oil change. Staff was friendly and service tech was great. Waiting room was clean and show room was nice. More

by DA.JACKSON.DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Mar 04, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize for the long wait and appreciate your patience! Thank you again and we look forward to seeing you again!

March 03, 2023

We were greeted quickly and were provided details on the service of the day. We were also given details for upcoming services. We were in and out very quickly. More

by KAISER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle May
Mar 04, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 02, 2023

Quick and accommodating. There were snacks, tv, refreshments, and great coffee machine that would make you about anything you wanted. More

by TOOSHORT140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reardon
Mar 02, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to write Joseph Toyota of Cincinnati a review! We are happy to hear you enjoyed waiting for our services to be complete.

March 02, 2023

I was able to get an appointment quickly. The time spent waiting at the dealership was reasonable for the services I was having completed. I will continue to go back More

by tiacox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for the great review of Joseph Toyota of Cincinnati. We look forward to working with you again down the road.

March 01, 2023

Friendly people who go out their way to explain things. Prompt service in a pleasant waiting area. More

by BTURN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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