Joseph Toyota of Cincinnati - Service Center

Rude and unprofessional customer service. I was there to get an idea why my check engine light was on. One day later I was told to pay and get my car. He refused to tell me the results and t I was there to get an idea why my check engine light was on. One day later I was told to pay and get my car. He refused to tell me the results and treated me in bad manner. I requested his manager but his manager defended him and act like nothing happened. After some discussion he printed different code for me and I left. They both unprofessional. What a bad experience I had. Never ever again. Thank you. More

The Service team always works quickly to inspect/service my car. They are professional in all ways inspect/service my car. They are professional in all ways More

Waited 4 hours to get new tires. The time frame for this should have been explained clearly. Laura was good but I feel the time frame should have been better managed. The time frame for this should have been explained clearly. Laura was good but I feel the time frame should have been better managed. More

Came in with one light on the dash(tire inflation light) left with 3 lights on- won’t be coming back to this shop—- ever!! left with 3 lights on- won’t be coming back to this shop—- ever!! More

I am would recommend it highly to anyone that owns a Toyota. My advisor and team did a job worth a 10 rating even when it came to question answering and politeness. Toyota. My advisor and team did a job worth a 10 rating even when it came to question answering and politeness. More

Kyle, the service manager was so thorough and really quickly resolved my problems. My car was done in a few hours and looking good as new. I love Toyota’s customer service. In a time where it’s hard to quickly resolved my problems. My car was done in a few hours and looking good as new. I love Toyota’s customer service. In a time where it’s hard to find, keep up the great work More

The service I received for my vehicle was excellent. They took care of me in less than an hour. They took care of me in less than an hour. More

Very accomodating and good service at the Toyota dealership in Colerain. Thank you for your service dealership in Colerain. Thank you for your service More

Did not fix the psi dashboard reading of each tire very expensive oil change $94 dollars and high labor charges expensive oil change $94 dollars and high labor charges More

Short wait time and service was only there for a short period of time. Everything was done that nee period of time. Everything was done that nee More