Joseph Toyota of Cincinnati - Service Center

I am 78 years old and driving my third Toyota. All of these cars/vans have been purchased at Joseph Toyota and all service on these cars has been done there. I have always been treated as an intelligen these cars/vans have been purchased at Joseph Toyota and all service on these cars has been done there. I have always been treated as an intelligent woman with the utmost of friendliness and respect. Needless to say before I discovered Toyota and Joseph my husband and I had a number of other makes of cars. The times I needed to take them in for service (in several different states where we lived) I was met with anything from tolerance to almost rudeness - generally getting the feeling they thought I was a dumbo. In my opinion none of these other cars (including Cadillac and Lincolns) met the performance and reliability of my Toyotas. At Joseph the work is always done when they promise it will be, and to my satisfaction. They do a very good job of sending me a reminder when service is due. Also, they give me great cookies when I pay my bill. More

When I originally called, service was booked, but the Chris suggested other dates and times, which was very helpful. Besides the oil/filter change I called about, I also wanted to schedule for a recall n Chris suggested other dates and times, which was very helpful. Besides the oil/filter change I called about, I also wanted to schedule for a recall notice. Chris suggested leaving the car and arranged for my use of a free loaner during the service, this was extremely helpful and allowed me to go to work on schedule. I received a phone call when service was complete, and a total amount due, so I knew when to return to the dealer to pick my car up and how much I needed to satisfy the bill. These are the small things that build big business, and they are the norm for the work I have had done at this dealership! More

Service advisor was very helpful and service was completed in a timely manner. The service waiting area is clean and comfortable, the cashier was very pleasant also. completed in a timely manner. The service waiting area is clean and comfortable, the cashier was very pleasant also. More

Since moving to Cincinnati in 2006, I have always had friendly, courteous and efficient service at Joseph Toyota. The customer waiting area is clean and comfortable and they finish the work on time! friendly, courteous and efficient service at Joseph Toyota. The customer waiting area is clean and comfortable and they finish the work on time! More

I came in for a Safety recall for the power window master switch. I was there no more then 30 minutes. The entire staff at Joseph Toyota are FANTASTIC!! switch. I was there no more then 30 minutes. The entire staff at Joseph Toyota are FANTASTIC!! More

I've known these gentlemen for 7+ years ( Bob W. for 20 years). They have always dealt fairly and honestly with me from the first visit with our first Toyota car (new) in July, 2005 until now, January, 20 years). They have always dealt fairly and honestly with me from the first visit with our first Toyota car (new) in July, 2005 until now, January, 2013. We still have the Avalon and now a 2012 Venza. Every one including the sales people took to answer my questions, clarify some information which I misunderstood, and much of this was over the phone. My wife and I are retired teachers and we know what it"s like to answer many questions---for which we are grateful! More

We have bought 2 and had serviced 4 Toyota vehicles with this dealer. We're very happy with the excellent service we receive at Toyota of Cincinnati. The dealer takes care of any issues we might have and is this dealer. We're very happy with the excellent service we receive at Toyota of Cincinnati. The dealer takes care of any issues we might have and is always very professional. We would recommend this dealer to anyone considering buying a Toyota or having any kind of service work performed on their vehicle. Thank you Toyota of Cincinnati!! More

As always I was very pleased with my service. I had 114,356 miles on my car and I had received a recall notice. So I called for an appointment for the recall and 115,000 mile service. Bruce brought m 114,356 miles on my car and I had received a recall notice. So I called for an appointment for the recall and 115,000 mile service. Bruce brought me my air filter (filthy) and suggested it be replaced. In no time my car was finished and washed. A good way to start the New Year! More

I recently had an appointment for an oil change and tire rotation. I was in and out in record time. All employees have always been friendly, and the waiting room is always clean. I have never had a bad e rotation. I was in and out in record time. All employees have always been friendly, and the waiting room is always clean. I have never had a bad experience at this dealership. More

Overall experience was good - waiting room was clean and they offer drinks and snacks while waiting for your car. I took mine in for my 10K service and was told it would take an hour - was called after bei they offer drinks and snacks while waiting for your car. I took mine in for my 10K service and was told it would take an hour - was called after being there for 45 minutes - nice that it was completed in less time than they told me. Staff friendly and helpful. More