Joseph Toyota of Cincinnati - Service Center

Service was performed in a very timely fashion.The waiting area was very clean with an assortment of refreshments. Everyone I spoke to was very kind&polite. I was very pleased my car was washed before waiting area was very clean with an assortment of refreshments. Everyone I spoke to was very kind&polite. I was very pleased my car was washed before I left the service department More

I go to this dealer/service department because they are so easy to deal with and treat their customers great. It's easy to set up an appointment, and there's never a wait, and waiting room is very nice. so easy to deal with and treat their customers great. It's easy to set up an appointment, and there's never a wait, and waiting room is very nice. They, also, treat me like I'm the most important customer. More

I have been there many times I have bought 2 cars there, and had a fixed after a accident. always friendly and helpful. they also keep you updated will how long the service is taking. and had a fixed after a accident. always friendly and helpful. they also keep you updated will how long the service is taking. More

Overall experience was good. I have put two calls into Chris regarding discount coupon and neither call has been returned. I am disappointed in the lack of follow up and will address it today with anothe Chris regarding discount coupon and neither call has been returned. I am disappointed in the lack of follow up and will address it today with another manager. Quality of work is excellent and the cashier is friendly. More

I had a recall on both Toyota corrals for the air bag going off by itself from vibrations of the road or high music, and was in and out of the service in an hour and because it was a recall it was free. going off by itself from vibrations of the road or high music, and was in and out of the service in an hour and because it was a recall it was free. They told me what they did and cleaned up after themselves. I was very satisfied with how I was treated and how the work was done. I will go back to get other repairs for the cars. More

Appoointment made last week for 8:30 AM today to have 200,000 mile service. Took about an hour as promised. Cost was reasonable, Staff member came and got me when work finished. Gave me a check sheet 200,000 mile service. Took about an hour as promised. Cost was reasonable, Staff member came and got me when work finished. Gave me a check sheet on what was done and took me to cashier. After payment, car was waiting for me, washed and ready to go. I enjoy the complimentary cookies. Only problem was full waiting room. I wound up sitting with another customer at round table in sales area. Over the years, I have had good experiences with Joseph Toyota. More

The service that I received was quick, efficient, friendly, and professional. I was treated with respect, all questions that I had were satisfactoirily answered, and my car was expertly serviced. friendly, and professional. I was treated with respect, all questions that I had were satisfactoirily answered, and my car was expertly serviced. More

Awesome service will be back. Brought me Camry in for new brake pads and oil change. The service was great. We will be back again. We have Toyota for years. Great cars brake pads and oil change. The service was great. We will be back again. We have Toyota for years. Great cars More

My experience was good, but a little costly. I made an appointment to see why the brakes squeak when in reverse. Jason was nice and explained why the repair was necessary. I was very happy to see that m appointment to see why the brakes squeak when in reverse. Jason was nice and explained why the repair was necessary. I was very happy to see that my car was wash after the repair. More

My appointment for the first twelve month service on my Highlander was at 10:00 A.M. on February 18, 2013. The man at the check in desk was very pleasant and explained what was to be done on this visit. Wh Highlander was at 10:00 A.M. on February 18, 2013. The man at the check in desk was very pleasant and explained what was to be done on this visit. When I first made the appointment, I was told it would take about an hour. It actually took only one half hour which was a pleasant surprise. The work was completed in a professional manner. The waiting room was clean and comfortable. Coffee, soft drinks and snacks were provided. All of the employees with whom I had contact were very friendly. Ken Lohr More