Joseph Toyota of Cincinnati - Service Center

everyone there was very nice, the job was done in a short period of time and I am very pleased with the outcome. I would recommend this service department. period of time and I am very pleased with the outcome. I would recommend this service department. More

I wanted the 60,000 mile service done on my 2007 Highlander and was told to bring the car in at 7:30 AM and it would take about 3 hours. By 2:45 that afternoon I had not heard from the dealer so I Highlander and was told to bring the car in at 7:30 AM and it would take about 3 hours. By 2:45 that afternoon I had not heard from the dealer so I called. When I spoke to Mr. Nash to ask how much longer it would be he asked my name and then to repeat it. His response then was "Oh", hold on, I'll check. He came back right away and said the tech was still working on it and he would call me back. One hour and 45 minutes later Mr. Nash called back to let me know that I needed front and rear brakes and he would have to keep the car overnight if I agreed to the $480.00 cost. After considering taking the car somewhere else for the work I decided to go ahead with the brake work and was given a 15% discount. On the good side I was given a 2014 Camry to drive during the entire time my car was at the dealership. I am not going to let this experience discourage me from going back to this dealer but I do think the timing was not handled very well with me bringing my car in expecting a 3 hour or so service and it took over 8 hours. If this was due to having been given a new car to drive while mine was there I would have rather not had the loaner and had my car back in a reasonable time. More

I have been getting my vehical serviced from Joseph for many years now. I live in West Chester, OH & drive specifically to Joseph Toyota on Colerain Ave. (about 14 miles from my home) because of their grea many years now. I live in West Chester, OH & drive specifically to Joseph Toyota on Colerain Ave. (about 14 miles from my home) because of their great Service Dept., even though there is a Performance Toyota dealership (which I used to go to) 7 miles closer. I trust Joseph with my car & am always given a fair assessment of what is needed to service my car. They have reasonable rates & friendly & knowledgable Service Reps (i.e Chris Curtis). I recommend any Toyota owner to vist Joseph Toyota & get their vehical seviced here! More

I called in on Tuesday 11/12,13 @ 4pm to get a replacement battery. I was pleasantly suprised to get a same day appointment, had the battery I needed in stock and service hours available so that I replacement battery. I was pleasantly suprised to get a same day appointment, had the battery I needed in stock and service hours available so that I did not have to take off from work. As I sat in the waiting area, Staff that came in were very welcoming as well. Thank you Brett!!! More

Quick service - oile change - in and out in about 30 mins - Staff was friendly and courteous - I used to change my own oil but some of the new vehicles can be a pain in the butt. Price was fair for the wo - Staff was friendly and courteous - I used to change my own oil but some of the new vehicles can be a pain in the butt. Price was fair for the work involved. I will return. More

I take my 2009 TOYOTA CAMERY to there to do all the maintenance items. They are great people who take care my car very well. Thanks a lot. Joseph Toyota. maintenance items. They are great people who take care my car very well. Thanks a lot. Joseph Toyota. More

I was greeted as soon as I drove in, Bruce does a fine job of getting the job done in a timely matter. Free courtesy inspection is a nice service. job of getting the job done in a timely matter. Free courtesy inspection is a nice service. More

I took my car in for the 35,000 mile checkup. They called to tell me that the work was finished in less than an hour. Very quick and efficient service. called to tell me that the work was finished in less than an hour. Very quick and efficient service. More

I have taken my 2004 Camry back for service since I purchased it from Joseph Toyota, and would not hesitate to recommend them to family & friends for their next car. I have never had a problem when ret purchased it from Joseph Toyota, and would not hesitate to recommend them to family & friends for their next car. I have never had a problem when returning for scheduled service, or requesting service as a walk in customer. More

Brought my 2009 Prius in for an old change. Found out it had 2 recalls due - water pump and steering column issue. All taken care of within less then 2 hrs. Technician looked over entire vehicle for issues had 2 recalls due - water pump and steering column issue. All taken care of within less then 2 hrs. Technician looked over entire vehicle for issues and advised me be on what needed repair. As I was leaving the delivery person took my car for a car wash. Very pleasant staff through all areas of service. More