Joseph Toyota of Cincinnati - Service Center

Replacement part was put on incorrectly and part itself is cracked. I called report problem so another wait and another (3rd) visit for new part. is cracked. I called report problem so another wait and another (3rd) visit for new part. More

I came in to have my tire patched on Saturday. I drove it home and found out it was flat the next morning. The service department followed up an issued me a refund. They really are accountable and appreci home and found out it was flat the next morning. The service department followed up an issued me a refund. They really are accountable and appreciate their responsiveness. More

This was my first time bringing my car in for service and I was in and out in about 30 minutes. I did oil change because of my low mileage, but it was comforting having everything checked out. Monica greeted I was in and out in about 30 minutes. I did oil change because of my low mileage, but it was comforting having everything checked out. Monica greeted me and made me feel welcome. When I was leaving I was worried about the water on the floor because I use a cane for my hip issues. A gentlemen came from behind the service counter and let me hold on to him and walked me to my car. I did not get his name, but what a gentlemen!! More

I had to get a new tire. From start to completion, Kyke May was efficient, pleasant and very timely. Made me feel important and kept on top of my service. THANKS May was efficient, pleasant and very timely. Made me feel important and kept on top of my service. THANKS More

Job was done in a timely manner. The staff was friendly. But I did not like the sales staff because some did not wear their masks all the time. But I did not like the sales staff because some did not wear their masks all the time. More

Been a customer of Joseph Auto Group since 1974. Chevrolet,Toyota,Hummer have always received OUTSTANDING SERVICE! Wouldn’t go anywhere else for my automotive needs! Chevrolet,Toyota,Hummer have always received OUTSTANDING SERVICE! Wouldn’t go anywhere else for my automotive needs! More

Everyone was nice and could help if needed. Service was fast and the waiting area was comfortable. I will be returning again. Thank you.Bye fast and the waiting area was comfortable. I will be returning again. Thank you.Bye More

Was happy with the service and the professionalism by the staff.will undoubtedly keep using them for service on my vehicle as long as I’m living in the area. staff.will undoubtedly keep using them for service on my vehicle as long as I’m living in the area. More

This was a routine service check up. Normally takes less than an hour. My next check up will be the 90,000 mile check up. Toney advised me of this. than an hour. My next check up will be the 90,000 mile check up. Toney advised me of this. More

Man who scheduled our recall service did not check car history. That service was done in Sept bought car in Nov. Very mad about it!!! history. That service was done in Sept bought car in Nov. Very mad about it!!! More