Joseph Toyota of Cincinnati - Service Center

I went for a routine oil change and had a last minute mirror mishap. Called a few days before to have it ordered. Upon arrival, the mirror was not the correct one and seemed that it was used a day prior mirror mishap. Called a few days before to have it ordered. Upon arrival, the mirror was not the correct one and seemed that it was used a day prior for another vehicle. I was told I would receive it for 50% off because of the error and having to come back a second time the following week for it to be replaced. Taking off work, having to bring my child with me etc. upon paying, the cashier said $500. In speaking with the manager, he said he wouldn’t never said 50% but said 15... he proceeded to say he couldn’t do anything else to help, but then went to someone and knocked more money off miraculously. I could have bought the mirror and had my husband install for way less than the price it was done for. The mirror was already installed and my child needed to go home so I just paid. Not ideal but it was too late Cashier was not very friendly at all. More

Joseph repairs are always well handled. The service manager does a great job of keeping me informed. They get you in and out without a lot of drama. manager does a great job of keeping me informed. They get you in and out without a lot of drama. More

Employee are courteous and friendly. They provide a fair price for the work completed. I will return to this location for further service. I have been going to this location for service for my Corolla for price for the work completed. I will return to this location for further service. I have been going to this location for service for my Corolla for over 4 years.. More

Everyone was very professional and did an amazing job. Service department checked my vehicle for any parts that are in need of repairs and pointed them out to me. Service department checked my vehicle for any parts that are in need of repairs and pointed them out to me. More

I was greeted warmly at check-in and handled professionally throughout my service visit. There was plenty of lounge space for the waiting customers to be comfortable. professionally throughout my service visit. There was plenty of lounge space for the waiting customers to be comfortable. More

Everything was fast and efficient... Everyone was Everything was fast and efficient... Everyone was friendly and explained all that was going to be done with our car. Very happy with the service a Everything was fast and efficient... Everyone was friendly and explained all that was going to be done with our car. Very happy with the service as always! More

Joseph Toyota of Cincinnati is a very honest service provider. The work on my car has been done properly every time. The interior of the car is returned in perfect condition. provider. The work on my car has been done properly every time. The interior of the car is returned in perfect condition. More

The job was done right with friendly service. It was The job was done right with friendly service. It was done in a timely manner. Waiting area was comfortable with snacks and drinks. I will be back. The job was done right with friendly service. It was done in a timely manner. Waiting area was comfortable with snacks and drinks. I will be back. More

Did a thorough job on determining the issue with my vehicle and making sure everything was taken care of. The service manager went out of his way to help me with transportation to and from the dealersh vehicle and making sure everything was taken care of. The service manager went out of his way to help me with transportation to and from the dealership since the vehicle being serviced was my only vehicle. More

My service was preformed in less time than estimated. Everyone was courteous and respectful. The waiting area was clean. The seating was spaced far enough apart. Everyone was courteous and respectful. The waiting area was clean. The seating was spaced far enough apart. More