Joseph Toyota of Cincinnati

As always I was very pleased with my service. I had 114,356 miles on my car and I had received a recall notice. So I called for an appointment for the recall and 115,000 mile service. Bruce brought m 114,356 miles on my car and I had received a recall notice. So I called for an appointment for the recall and 115,000 mile service. Bruce brought me my air filter (filthy) and suggested it be replaced. In no time my car was finished and washed. A good way to start the New Year! More

Overall experience was good - waiting room was clean and they offer drinks and snacks while waiting for your car. I took mine in for my 10K service and was told it would take an hour - was called after bei they offer drinks and snacks while waiting for your car. I took mine in for my 10K service and was told it would take an hour - was called after being there for 45 minutes - nice that it was completed in less time than they told me. Staff friendly and helpful. More

Went in for my 10,000 mile service/maintenance (oil change and tire rotation). They were super fast, and even washed the salt off my car. change and tire rotation). They were super fast, and even washed the salt off my car. More

I think that the process of getting checked in and out is very efficient....you pull your car right into the garage and a service person comes right to you and helps get you checked in very quickly. The peo very efficient....you pull your car right into the garage and a service person comes right to you and helps get you checked in very quickly. The people that check you in are friendly and explain how to proceed. The waiting area is clean and comfortable. I like that they wash the car after service is complete. I also like that I can call and make and appointment and they are always expecting me when I arrive. When I call, I am always able to schedule an appointment in a reasonable amount of time,...usually within a day. More

I rated the way I did because their rates are ridiculously high, and you don't realize that until you've agreed to the $150 diagnostic fee (that will go towards the amount of fixing it if you dec ridiculously high, and you don't realize that until you've agreed to the $150 diagnostic fee (that will go towards the amount of fixing it if you decide to have it done). Just to replace the distribution cap, they quoted me $485. After hearing this ridiculous price I just wanted to take my car and go somewhere else (where I was quoted less than half that amount) but Joseph Toyota held my car hostage until I paid the $150. I don't think they should be able to hold your car like that when they didn't even do any work on it. More

I have a GMC Yukon XL and Oil Changes and Tire Rotations only cost $39.00 from the GM Dealership. Why does the same work on a Camry Hybrid cost so much more at Joseph Toyota? only cost $39.00 from the GM Dealership. Why does the same work on a Camry Hybrid cost so much more at Joseph Toyota? More

Very friendly, courteous people and service is fast. This is the first Toyota I have owned and when I am looking for a new car Joseph is were I will shop. This is the first Toyota I have owned and when I am looking for a new car Joseph is were I will shop. More

From the first moment of contact, Nick offered me the best possible price, which was an internet special I had found online. They did not try to weasel out of it or raise the price with unnecessary add-o best possible price, which was an internet special I had found online. They did not try to weasel out of it or raise the price with unnecessary add-ons. Joe did a first class job of serving my needs. He is a retired physician who is extremely intelligent and seems to truly enjoy his work. They did many little things along the way to show me that they care about my business and they treated me well. More

Needed some minor work and scheduled through Joseph Toyota. They completed the work faster than expeced and cheaper than expected. The associate also pointed out some additional work that will eventual Toyota. They completed the work faster than expeced and cheaper than expected. The associate also pointed out some additional work that will eventually be needed but said its not critical at this time but soon. Appreciated the honesty. Many dealerships would have pushed for urgent service. Very satisfied. Thank you. More

I have been dealing with them for many years and cannot find anything to complain about. It is actually a pleasant experience with a very nice waiting room, with lots of extras (snacks, drinks, coffee). find anything to complain about. It is actually a pleasant experience with a very nice waiting room, with lots of extras (snacks, drinks, coffee). Then, the cashier gives you a free box of cookies when you leave. Through the years, I have recommended this dealership and service to others. More