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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
226 Reviews

226 Reviews of Joseph Chevrolet - Service Center

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June 30, 2024

Overall great experience. They cared for my car like I do. Can't say enough about Nick in service More

by DANIELS.JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in service was great to work with, James Elam, Joseph Chevrolet Service
Jul 03, 2024 -

Joseph Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

June 28, 2024

Rob in the service department was very pleasant to work with and also very efficient and the ladies in the billing department were very pleasant to work with and also very efficient More

by Kjthiergartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Joseph Chevrolet Service
Jul 03, 2024 -

Joseph Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Joseph Chevrolet!

June 26, 2024

most of the people were nice except for one of them. This person was not nice to deal with. More

by LIZ_SCHMIDT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jul 03, 2024 -

Joseph Chevrolet responded

Hello, thank you for taking the time to leave us this feedback! We are happy to hear you mostly enjoyed your experience. If you would like to discuss the visit further, please give our managers a call at 513-741-6700 so we can learn how to improve on your next visit. Have a great day!

June 24, 2024

I did not get an oil change reminder sticker and my tire pressure’s are all low 33 and under. No car wash either. More

by DLK5593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 26, 2024 -

Joseph Chevrolet responded

We are so sorry to hear about this oversight! We would be more than happy to send you a sticker and a free car wash coupon. If you would like us to take a look at the tires as well, please give us a call and we will gladly get you taken care of! Thank you for taking the time to leave us this feedback and we hope to hear from you soon.

Jun 26, 2024 -

DLK5593 responded

Yes I definitely want to bring it back to get the tire pressure fixed. I got a tire rotation for a reason!!

Jun 26, 2024 -

DLK5593 responded

Definitely need sticker and would appreciate the free car wash.

June 23, 2024

The service rep did not communicate timely. I expect some communication even if they were not able to get to my car. I was told they would look at it first thing in the morning yet I received More

by TOTIS1212SS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Jun 26, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this valuable feedback. This is not the experience we want any of our customers to have nor is it on track with the standards we hold ourselves too. We will be looking into this situation immediately and a manager will be giving you a call as soon as possible.

June 23, 2024

I appreciate that I can bring my car for a lube and oil change but can't bring it there for other repairs I might need. More

by HYNOT1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashid Dewees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
Jun 26, 2024 -

Joseph Chevrolet responded

Thank you for always trusting us with your vehicle maintenance! If you would like to discuss the other repairs that may need completed, please feel free to give us a call at 513-741-6740.

June 23, 2024

The staff was very friendly and helpful as always. They always ask if you want water or something to drink and offer snacks! Great touch! More

by VIRTUALONE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 26, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this wonderful feedback! We appreciate you always choosing Joseph Chevrolet and hope you have a fantastic day!

June 22, 2024

Easy to make an appointment, easy in at 7:30 am, left vehicle, work done by 11 am More

by PABUL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 26, 2024 -

Joseph Chevrolet responded

We are happy to hear everything was completed quickly and to your satisfaction! Thank you for choosing Joseph Chevrolet!

June 21, 2024

Had my truck in for Oil change and tire rotation. All went well, no issues More

by MILLERJJ660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 26, 2024 -

Joseph Chevrolet responded

Thank you for choosing Joseph Chevrolet! We look forward to seeing you again.

June 16, 2024

Always a great experience visiting and getting service. Wait times are minimal and service has always been prompt. More

by MATT@MIDWESTPROTECH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 18, 2024 -

Joseph Chevrolet responded

Thank you for this wonderful feedback! We are always here when you need us again. Have a fantastic day!

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