Back

Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
226 Reviews

226 Reviews of Joseph Chevrolet - Service Center

Sort by
August 08, 2024

Always run atleast an hour behind on appointments and never do the 24 point inspection as stated with an oil change More

by JANICESHEPHERD28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Aug 22, 2024 -

Joseph Chevrolet responded

Hello, thank you for taking the time to leave us this review. We appreciate your patience while we are working out some bugs in our new system and we apologize for any delays. We are also sorry your inspection paperwork was not attached to your invoice. I do see your multi point inspection was completed and would be happy to send a copy to your email if you would like!

August 05, 2024

Great service department. Quick oil change. Great lounge area. The area is clean and neat. I came into contact with friendly people in all departments. More

by bruce_zander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Aug 23, 2024 -

Joseph Chevrolet responded

Thank you for highlighting some of our staff that made your visit memorable! Your satisfaction is important to us, so we want to sincerely thank you for choosing Joseph Chevrolet and we hope to see you again soon!

August 04, 2024

I called twice to make this service appointment, but both times the phone rang without ever being answered. So I made the appointment over the Internet. It was for a recall. I arrange my schedule to be there More

by scott@scottknox.com
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Aug 05, 2024 -

Joseph Chevrolet responded

We apologize for the oversight in the planning of your appointment. We never intend to inconvenience our customers and are upset to hear that is what happened here. With online appointments, normally we will respond with a confirmation of the appointment letting you know parts have been ordered or have arrived and that your appointment is confirmed for the same date you chose. We would like to know more information about your experience including the timing of how far out your appointment was scheduled from the day you made it online. If you are willing to talk with one of our managers, please give us a call at 513-741-6700. We would appreciate the opportunity to make this right. Thank you!

August 04, 2024

The best service good people very responsive to the customer! I took my care and in few days was done More

by SHAIROTEVAREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Aug 23, 2024 -

Joseph Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Service was good but wait time to get my truck back was long due to staff shortages More

by MITSCAR2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
July 29, 2024

I do not know where to even start. The whole experience was frustrating. I dropped my car off 7/5 for an oil change and a service alert. I was told I can pick it up 3 days later. No on More

by KMULLINS645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler, Joseph Chevrolet Service
July 29, 2024

Very smooth service visit. Everyone very friendly w/o allot of extra pressure. In and out quickly More

by DANIELS.JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
July 26, 2024

It’s fine. I was disappointed that they couldn’t detect my issue and fix the problem. More

by Auntkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
July 26, 2024

They have excellent Service Personal in every Department. They are simply to best company to deal with More

by EARTHBEAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Aug 23, 2024 -

Joseph Chevrolet responded

Thank you for this very kind feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 25, 2024

Great job. Nick was so helpful. I really appreciate all the help he gave me.. More

by karenkuhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
Aug 23, 2024 -

Joseph Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
7
...