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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
226 Reviews
Call Service Center (513) 741-6700

226 Reviews of Joseph Chevrolet - Service Center

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August 14, 2024

Car was not washed when I picked it up,in the past it was washed More

by RBUTLER_33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
Aug 19, 2024 -

Joseph Chevrolet responded

We appreciate you bringing this experience to our attention. Here at Joseph Chevrolet, we strive for excellence, and are disappointed to hear that you received anything less. We will be looking in to the reason you did not receive a car wash and will work on finding a resolution.

August 14, 2024

Great service as always…friendly…quality products…will recommend to anyone…thank you for everything More

by TMBAKER1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
Aug 19, 2024 -

Joseph Chevrolet responded

Your recommendation means the world to us. Thank you for choosing Joseph Chevrolet, we look forward to seeing you again!

August 14, 2024

My Appointment was at 3pm. I got there at 2:50pm and was out before 3:30pm. Excellent service! More

by MSPHYLLISJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Elam, Joseph Chevrolet Service
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Aug 19, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this feedback! We are happy to hear everything went smoothly at your visit. Thank you for choosing Joseph Chevrolet!

August 12, 2024

Great service. I won't go anywhere else. Always quick and fixed right the first time. More

by steve.galbraith11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
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Aug 19, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this wonderful review! We look forward to working with you again. Have a great day!

August 10, 2024

Excellent communication and great customer service. All employees were nice and helpful. Staff updated me regularly about me vehicle. More

by woowoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
Aug 19, 2024 -

Joseph Chevrolet responded

Thank you for this wonderful review! We are delighted to hear everyone was helpful and your visit went smoothly!

August 09, 2024

Have been customer of Joseph for about 50 years. They are always courteous when there. Presently have diagnostic scheduled which was part of reason I was there a few days ago. More

by rahd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK
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Aug 19, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this wonderful review and for always choosing Joseph Chevrolet! We are happy to have had the opportunity to work with you for 50 years and we look forward to many more!

August 08, 2024

Every thing was very good but I had to ask to have them run it through the washer when I picked it up. More

by GEOMETRO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
August 08, 2024

Took a little time getting paperwork to cashier, but over all good service. They were very friendly More

by regina.collie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
Aug 08, 2024 -

Joseph Chevrolet responded

We are glad to hear everything went well! Thank you for your patience during your visit while we completed your paperwork. We look forward to seeing you again!

August 08, 2024

Great customer service. Very friendly and accommodating as you wait for your car to be repaired. More

by bussellsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashid Dewees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
Report | Print
Aug 22, 2024 -

Joseph Chevrolet responded

Thank you for your kind words, we are very happy to hear you had a great experience! We hope you have a fantastic day!

August 08, 2024

3 hours to get an oil change was supposed to rotate tires but i dont see anywhaere on the receipt that it was done. Not real likely to service my car there again. Not real likely to purchase another car h More

by timh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Report | Print
Aug 19, 2024 -

Joseph Chevrolet responded

Hello, we appreciate your patience during your visit and we apologize that your service took longer than usual. Your feedback helps us to see areas where we need to improve. I did check your service history and see that a tire rotation was completed at the time of your appointment. If you have any further questions or have more information you would like us to know about your appointment please don't hesitate to give us a call, our managers would be happy to speak with you and find a resolution.

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