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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
226 Reviews

226 Reviews of Joseph Chevrolet - Service Center

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January 30, 2024

I was pleased until I realized today that my car is leaking oil . they changed my oil while it was in for repair and must have damaged something More

by JICRAM5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jan 31, 2024 -

Joseph Chevrolet responded

Hi Jill, I have asked our service director to look into your last appointment and reach out. If you have more information available, please don't hesitate to call us at 513-741-6725 so that we can get to the bottom of what happened here. Thank you!

January 29, 2024

DROPPED CAR OFFF THE NIGHT BEFORE WITH A 730 AM APPT SCHEDULED FOR OIL CHANGE AND COOLANT FLUSH. I CALL SERVICE AT 1145 THEY STATED JUST WRAPPING THINGS UP. DIDN'T GET A CALL UNTIL 415 SAYING CAR READ More

by MHENN13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
Feb 01, 2024 -

Joseph Chevrolet responded

Hello, we’re sorry to hear you had a negative experience. We would like the opportunity to make this right. We have met with our team to find a new organizational method to ensure this does not happen in the future. Please check your mail in the upcoming week for correspondence from Joseph Chevrolet. We would like to send you a complimentary oil change.

Feb 01, 2024 -

MHENN13 responded

Thank you, I'm willing to give them another chance.

January 26, 2024

Have never had an issue with Joseph Chevrolet at all. Have used them since the purchase of my truck. Good Service and People More

by EUCOPEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
January 25, 2024

I took truck in to see why it wouldn’t start. Joseph replaced battery month ago that wasn’t it replace the starter this time so far so good no problem. Sounds better also when it starts. The comm More

by blenarsich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
January 24, 2024

Friendly fast service very helpful understanding. Clean work environment an nice lounge room for waiting on your vehicle More

by apexadam513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Leanch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
January 21, 2024

Usually in and out and not much waiting. However on this repair it took a week. More

by SLITZINGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
January 20, 2024

Very professional. Kept me updated. Will not hesitate to recommend to family and friends in the future. More

by JHOLMES12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
January 20, 2024

Items stolen from my vehicle, and basically said nothing can be done! I won’t be back!yes but promised a free oil change More

by respeigle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
January 15, 2024

I have been dealing with Joseph Auto Group for more 20 years and have always received excellent service. More

by LIMOTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jan 15, 2024 -

Joseph Chevrolet responded

We are happy to be your service providers for more than 20 years, and many more to come! Thank you for always choosing Joseph Chevrolet!!

January 14, 2024

Took my Colorado in for 4 tires and an alignment. Only took about 2 hours. Rides better now. Totally satisfied. I believe Addison waited on me. More

by JGIBBS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jan 15, 2024 -

Joseph Chevrolet responded

We love to hear that we were able to get your car serviced quickly and to your satisfaction! Thanks for stopping by!

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