Back

Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
226 Reviews

226 Reviews of Joseph Chevrolet - Service Center

Sort by
March 08, 2024

They were very professional and courteous. Answered all my questions was polite with the answers. This was my first time at Joseph Chevrolet to get my 2023 Chevy pick up truck serviced. I was More

by glwhite0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Mar 11, 2024 -

Joseph Chevrolet responded

We are happy we were able to exceed your expectations! Thank you so much for choosing Joseph Chevrolet!

March 01, 2024

Very nice place, clean environment and friendly staff, and lots of vehicles to choose from. Our sales person was great, HOLLY MINNICH, very knowledgeable and knew exactly what I was looking for. Would def More

by warnerjohn2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HOLLY MINNICH, James Elam, Joseph Chevrolet Service
Mar 07, 2024 -

Joseph Chevrolet responded

Thank you for sharing your incredible experience with Holly! We look forward to seeing you again!

February 25, 2024

Most recent visit to the service center was very good. On time and the service was finished in a short amount of time. More

by SMALLWOODJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
February 23, 2024

Nick was great ! ! the cashier department was great I was not pleased with the amount of time they had my car and the fact it had to go back 3 times to hopefully be f More

by JICRAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve regional I believe was great too , Joseph Chevrolet Service
February 15, 2024

I was able to stop in for an oil change and they did a great job. More

by ghilleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
February 11, 2024

Great service ! ! And the Service Advisor went out of his way keeping us updated.. recommend Joseph Chevrolet for further services More

by JUICE92472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Feb 13, 2024 -

Joseph Chevrolet responded

Thank you for sharing your great experience! Your recommendation means a lot to us!!

February 11, 2024

I took my car in that morning to get an oil change, I had a ride home so I told them to give me a call when it was done and I will be in to get it. At about 5:40 pm I called, because they close at 5:30 and i More

by JCH4170
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, Iam not good at remembering names, Joseph Chevrolet Service
Feb 13, 2024 -

Joseph Chevrolet responded

Thank you so much for your detailed review, we will share these comments with our managers and our team. We may reach out to you for more details if need be. We look forward to seeing you again!

February 04, 2024

Service good, but disappointed as to why the issue happened or how it could have been prevented. Found out gaskets are not covered under warranty and they did not have any loaners available. I asked i More

by judylmb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith Baker, Joseph Chevrolet Service
Feb 05, 2024 -

Joseph Chevrolet responded

Hello, we're sorry to hear you had a negative experience. I will be forwarding your information to our service manager and he will reach out to you as soon as possible!

February 01, 2024

Everything went smoothly. Work was finished on time I miss the cookies that you give away when I pay at the cashier's office. The candy that was there instead was not temptin More

by CHEIDEMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Feb 01, 2024 -

Joseph Chevrolet responded

Thank you so much for your excellent feedback. I hope it makes you happy to hear I have sent out a mass email to our managers to voice your demands. I will do everything in my power to bring back the cookies!

February 01, 2024

Everyone was great and friendly. I had them fix my tire monitors. so they were working on my tires. But the papers they gave me said I needed to fix the air in my tires. Why didn More

by RESPRADLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Feb 02, 2024 -

Joseph Chevrolet responded

Thank you for your feedback. We apologize for the service not being up to your expectations. Please reach out so one of our managers can begin an investigation in to what happened and we can find a resolution to this problem! 513-741-6725

...
16
...