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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
226 Reviews

226 Reviews of Joseph Chevrolet - Service Center

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May 31, 2024

I connected over the Memorial holiday weekend through the online support area. I dropped off the car Monday evening, and recieved a call right away Tuesday morning. There were phone problems in the office, s More

by a_a_gast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Addison (or Addison Scott ...), Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

We are so proud of our employees who go above and beyond to make sure our customers are taken care of! We are very happy to hear that everything was completed to your satisfaction. We hope you have a fantastic day!

May 31, 2024

Horrible service. My car still doesn't drive well. I will never refer anyone there More

by OEWING1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

We are sorry to hear you were dissatisfied with your service and we would like to know what went wrong. Please give us a call at your earliest convenience so that our managers can begin an investigation, 513-741-6700.

May 30, 2024

It was a pleasant experience and on time. Will be returning for efficient excellent service. More

by babsw2886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
May 30, 2024 -

Joseph Chevrolet responded

Thank you for choosing Joseph Chevrolet, we are excited to see you again!

May 30, 2024

Professional workers know what to do. Politeness focused on the job at hand clean work area, More

by GREGORYERNSTSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Joseph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Elam, Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

Thank you for this wonderful feedback and for choosing Joseph Chevrolet! Have an amazing day.

May 29, 2024

we have dealt with Joseph for years and we do not intend to change in the future. More

by glhester6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
May 29, 2024 -

Joseph Chevrolet responded

Thank you for always choosing Joseph Chevrolet! We love having you as part of our family.

May 24, 2024

Quick in, quick out service, every professional was professional. Bright, clean, pleasant environment. Friendly associates. More

by GRANNY_BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
May 29, 2024 -

Joseph Chevrolet responded

We are happy to hear everything was completed quickly and to your satisfaction! Thank you for choosing Joseph Chevrolet!

May 22, 2024

They were very accommodating for my appointment and I was in and out in an hour for tire rotation and oil change. More

by BUSKIRKCHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
May 29, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to share your experience! Have a lovely day!

May 20, 2024

The best experiences ever. I am treated very well each and every time. Will return again next time for sure. Thanks again. More

by FURBEN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Leanch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashid Dewees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Thesier III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Huff, Robert Kellerman, Joseph Chevrolet Service, Stuart Marsh
May 23, 2024 -

Joseph Chevrolet responded

We truly care for every person that stops by Joseph Chevrolet! We can't wait to see you again, have a fantastic day!

May 19, 2024

The staff was extremely helpful and I was very impressed with the speed with which they handled my claim. The cashiers office staff were very knowledgeable and helpful, especially Ms. Carolyn. Thanks More

by deaundrebailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bradlee raines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolyn and the entire cashier’s office , Joseph Chevrolet Service
May 23, 2024 -

Joseph Chevrolet responded

Thank you for this feedback! We love to hear that Ms. Carolyn was able to help you out! Have a fantastic day.

May 15, 2024

Your service has been much better in the past. Your service rep doesn't fully explain the problem and is very non-communicative. I was doubting if he knew mechanics at all. I recommend you send More

by PH1GLORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
May 29, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this feedback. We are sorry to hear your experience was less than ideal. If there is anything else you would like us to know before we begin an internal investigation, please give us a call at 513-741-6725.

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