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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
226 Reviews

226 Reviews of Joseph Chevrolet - Service Center

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June 16, 2024

Fast service however last two times I have had my car in for service I had another problem when it came out. More

by TAMMYLADY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
Jun 18, 2024 -

Joseph Chevrolet responded

Hi Tammy, would you be willing to discuss the problems you've been experiencing after service? We would appreciate the opportunity to make this right and get to the bottom of your car troubles! You can speak to one of our managers by calling 513-741-6700.

June 15, 2024

Fast. Honest. Up front pricing. Professional. Trust worthy. Made the process very easy. Got it done while I waited. More

by jamesmarksberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 18, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to let us know about your excellent experience at Joseph Chevrolet! We hope to be of service again in the future!

June 15, 2024

I have had this car for 1yr and 2 months. This car has been back to the service department five (5) times because of the phone, radio and navigation. I was told on one visit that the entire More

by chandra10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Jun 17, 2024 -

Joseph Chevrolet responded

Hi Chandra, we are sorry to hear you are having difficulties with your vehicle. We would like to get this resolved for you, however we have not been able to find your username in our system. At your earliest convenience please send an email to alyssal@josephchevrolet.com or you can call and ask to speak to a manager at 513-741-6700. We hope to hear from you soon and get this matter taken care of as soon as possible! Thank you!

June 13, 2024

It was a good experience of an oil change. It was done on a period of one hour. More

by pheller2529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

Thank you for sharing your experience! We love to hear that everything was completed quickly and to your satisfaction!

June 10, 2024

Service department could have been more communicative as I dropped my vehicle off at 7:30 am and did not receive any info/contact via text or phone call until 3:30 pm at which time I was told they couldn't More

by JJSLEWPT
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

Thank you for this feedback and also for your patience! We appreciate that you gave us a chance to find the issue and are happy to hear that it was resolved! We will certainly work on our communication and our timing so that you don't have to wait as long on your next visit. Have a fantastic day!

June 10, 2024

I took my truck in for stablitek. The request a starter tuneup and other things Spent $1100 on repairs and next day same dam problem. NEVER AGAIN More

by MRADEESEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

We are so sorry to hear you were dissatisfied with your recent service visit. We are also disappointed to hear that the initial visit did not correct the problem. We would like the opportunity to make this right! Please give us a call at your earliest convenience so that we can discuss a time to take another look 513-741-6700

June 10, 2024

Service Department is very knowledgeable and helpful. Just had front Brake Pads and Rotors put on my 2017 vehicle I purchased from them. The Rotors were actually $38 cheaper than those at Brakes 4 Less More

by TERESA.STANG11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

We are so excited to hear that we were able to help you save some money! Thank you for choosing Joseph Chevrolet, we look forward to seeing you again!

June 09, 2024

Great workers work done in a timely manner from being checked in to o check out. More

by CHAINDOG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this wonderful feedback! We are happy to hear everything was completed quickly and to your satisfaction. Have a fantastic day!

June 09, 2024

I was helped last minute for an oil change and everyone was pleasant while timely with my service. More

by Merichel Swan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

We are happy we were able to get you in last minute! Thank you for choosing Joseph Chevrolet!

June 09, 2024

We had a great experience. We were in and out in a relatively short amount of time based on the repair. Our service writer was very informative on the status of the repair. More

by mtighe1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Jun 13, 2024 -

Joseph Chevrolet responded

We always strive for great communication and excellent service. We are happy to hear this was your experience! Thank you for choosing Joseph Chevrolet!

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