Joseph Chevrolet

This was the worst truck buying experience I've ever had! I called last week and Joesh Chevrolet Mr. Amburgey took my information and assured me he would call me back in about over a week later no call back I called last week and Joesh Chevrolet Mr. Amburgey took my information and assured me he would call me back in about over a week later no call back. The New Car sales manager Ryan Amburgey was very unprofessional in handling my request for information related equipment on the vehicle that I was interested in purchasing not to mention knew very little about the options on the truck. I ask several times to have him call me to ask additional questions. Bottom line I would not recommend this dealership for purchasing new or used. More

I would like to thank Joseph Chevrolet and my salesman steward marsh on my purchase he worked really on getting me in the car I wanted I just can’t say enough about him very new he wasn’t pushy about the steward marsh on my purchase he worked really on getting me in the car I wanted I just can’t say enough about him very new he wasn’t pushy about the sale I could tell he wanted to make sure I was happy More

Been buyer a car for 30k couple month ago.was a chevrolet colorado.this car was a lemon.been there several time and my car still have lot of problem.they rude and disrespectful!!!!! Be aware buying a car fo colorado.this car was a lemon.been there several time and my car still have lot of problem.they rude and disrespectful!!!!! Be aware buying a car for them it's like a trip to xxxx!!!! If you love you family dont buy a car from them because you will put them in danger. More

Have been interested in a new Chevrolet Reading aluminum utility Van for some time - Spoke with a TJ who said that had one coming in and would call me when it did - Drove almost an hour to their store to f utility Van for some time - Spoke with a TJ who said that had one coming in and would call me when it did - Drove almost an hour to their store to find out it was a metal body which I did not want because that start rusting immediately - The problem is nobody ever listens anymore - You can not trust them to be honest and up front More

Buyer Beware Buyer beware, this used car lot is terrible. If I could rate this a 0 I would do it. They run the used car lot like a mom and pop business. They ou of Buyer beware, this used car lot is terrible. If I could rate this a 0 I would do it. They run the used car lot like a mom and pop business. They ou offered a used car for sale without first inspecting the vehicle. A reputable car dealer would never offer, negotiate or even sale a car without performing the inspection first. During our transaction the sales person Courtney Gales engaged in deceptive, dishonest sales tactics promising services that were not completed after the sale but stating services did not need documentation. Courtney was extremely motivated to help complete the sale, but extremely unhelpful and unconcerned with getting to a resolution afterwards. When we attempted to address issues with him he was rude and disrespectful. Stating we were keeping him from making sales because we expected him to "take care" of us and he promised. Customers should never be addressed in this manner. Management was just as asinine during my attempts to resolve issues with the sale. I wasted numerous hours during the sale and had to make multiple visits to get follow ups. I left notes as well as made phone calls but the follow up was poor at best. Below I've listed dealerships that are a better choice if you're in the market for either a new or used car. Tom Gill Chevrolet Jake Sweeney Chevrolet Beechmont Ford Cronin Ford Performance Acura More

Rude liars WOW! What a rotten experience. I pulled up and got out to check out a blue Camaro they have been advertising on cars.com and auto trader.com, I get t WOW! What a rotten experience. I pulled up and got out to check out a blue Camaro they have been advertising on cars.com and auto trader.com, I get there and it was a demo car with 3,000 miles on it! That has to be clear in your advertisement! So I had a sales person come out to chat with me, he was nice but at one point when I told him they didn't have what I wanted he was like okay, let me go get you a brochure... instead of bringing me a brochure, he brought the manager out with him. The manager was completely RUDE! He attempted to size me up. He said he would not let me test drive a Camaro and that dealers don't do that anymore... that's the third lie in like 10-15 minutes of me being on site. So then he is even worse by saying that they don't just hand out camaro test drives like ride tickets. He said I couldn't test drive any of them but he would take me in his office and let me buy one! WHAT?! So he could tell I was on to him and he was like... you can sit in it. OH WOW. So I humored the manager and I sit in this car they wouldn't let me test drive. Then he comes to the driver side window and tries to sell me a 2018 Malibu he can't get rid of... I had to tell him three times that I didn't want a Malibu. Then he proceeds to argue with my mother that 3,000 miles on a "new" car is normal and that it's still new because it has never been titled. So needless to say, we got the xxxx out of there. We told him we were going to Jake Sweeney and he started getting nasty saying how they sell cars for cheaper which is a total lie and really poor form if you want to keep and or earn someone's respect. Speaking of respect, he didn't show me any at all. treating me like "the little lady" and trying to get me to buy his crap "practical" car. What he didn't know is that little black purse I had on was full of thousands of dollars in CASH and I was ready to buy. But instead of respecting me he treated me like I wasn't a qualified buyer. SO I WENT TO JAKE SWEENEY IN TRI COUNTY, GOT TREATED RESPECTFULLY, TEST DROVE SEVERAL CARS INCLUDING CAMAROS AND BOUGHT A CAR WITH CASH. THEY STOLE YOUR SALE BECAUSE YOU TREAT POTENTIAL CLIENTS LIKE TRASH. More

DISHONEST and RUDE I just got off the phone and had a lengthy discussion with Chris in Sales. I bought a used car there awhile ago and the saleswoman didn't give me the I just got off the phone and had a lengthy discussion with Chris in Sales. I bought a used car there awhile ago and the saleswoman didn't give me the extra key. I didn't notice for awhile and when I called about it they I could come in and just get one--but I'd have to come in on Tuesday between 9a-10a only. They never told me I had to have paperwork to prove I was owed a key. I work during the week and so my mother went in several times and was turned away each time because the one guy who makes the keys was already gone or too busy, etc. I then got sick and was in and out of the hospital so getting in to get another key was not on my mind. Then, when my mom went in again on a Tuesday, the time had been changed to Wednesday. Up until now, it wasn't an issue; however, I now need the second key for work. I explained this several times (although I was talked over/interrupted repeatedly) but Chris basically called me a liar and that I had to have the paperwork... that no one gave me. He was so incredibly rude and the whole experience has been a nightmare. Not only was it their error that I didn't get the second key, they didn't make any notes in their system and I now have to pay for one out of pocket. CHRIS was HORRIBLE and this dealership is NOT TO BE TRUSTED. DO NOT DO BUSINESS WITH THIS DEALERSHIP. More

2019 Silverado Scuff/Dent in the bumper Bought a new 2019 Silverado from Joesph Chevy on Colerain, Ohio. I saw that it had some scuffs and scratches in it after bring in home on Dec. 24th. T Bought a new 2019 Silverado from Joesph Chevy on Colerain, Ohio. I saw that it had some scuffs and scratches in it after bring in home on Dec. 24th. They fixed the scratches in the door but after realizing the bumper chrome piece was chipped and dented, they would not replace it. They said it would be too much of a loss for the dealer. What kind of customer service/satisfaction is that? If you buy something new, you expect it to be in great shape. I am beyond ticked off. More

Our sale personal handled ever detail & explained the featur Best sales person ever. He handled everything. and explained every feature of the car. Walked us through the process of the paperwork. We were informe Best sales person ever. He handled everything. and explained every feature of the car. Walked us through the process of the paperwork. We were informed of everything that was going on with our loan process. Larry took the time to go over everything with us no matter how small. He made us a priority I would recommend him to all of my family and friends. He treated us like we were his family. More

Right vehicle, fair price! Purchasing a new vehicle is always a painful experience for me. Research, reviews and recommendations from others have always been major parts of the Purchasing a new vehicle is always a painful experience for me. Research, reviews and recommendations from others have always been major parts of the purchase but finding the right people to buy from has always been the most painful. I dealt with four dealerships in three states in the attempt to obtain a truck that met my needs at a price I consider fair. I want to thank Stewart Marsh and Ken Nieman at Joseph Chevrolet who know their product and went the extra mile to make sure my needs and price were met. More