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Joseph Chevrolet

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.4
474 Reviews
Why should you buy from Joseph Chevrolet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in CINCINNATI. Visit us today to discover why we have the best reputation in the CINCINNATI area.
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8733 Colerain Ave

Cincinnati, OH

45251

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Showing 474 reviews

August 08, 2024

3 hours to get an oil change was supposed to rotate tires but i dont see anywhaere on the receipt that it was done. Not real likely to service my car there again. Not real likely to purchase another car h More

by timh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
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Aug 19, 2024 -

Joseph Chevrolet responded

Hello, we appreciate your patience during your visit and we apologize that your service took longer than usual. Your feedback helps us to see areas where we need to improve. I did check your service history and see that a tire rotation was completed at the time of your appointment. If you have any further questions or have more information you would like us to know about your appointment please don't hesitate to give us a call, our managers would be happy to speak with you and find a resolution.

August 08, 2024

Always run atleast an hour behind on appointments and never do the 24 point inspection as stated with an oil change More

by JANICESHEPHERD28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
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Aug 22, 2024 -

Joseph Chevrolet responded

Hello, thank you for taking the time to leave us this review. We appreciate your patience while we are working out some bugs in our new system and we apologize for any delays. We are also sorry your inspection paperwork was not attached to your invoice. I do see your multi point inspection was completed and would be happy to send a copy to your email if you would like!

August 06, 2024

Sure glad I choose to buy my vehicle at Joseph. . Treated with so much respect from all who helped me buy and enjoy the whole experience More

by eddieburton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Jack and Aaron all at the used facility
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Aug 23, 2024 -

Joseph Chevrolet responded

Hi, we are so happy to read such a great review about Joseph Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2024

Great service department. Quick oil change. Great lounge area. The area is clean and neat. I came into contact with friendly people in all departments. More

by bruce_zander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
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Aug 23, 2024 -

Joseph Chevrolet responded

Thank you for highlighting some of our staff that made your visit memorable! Your satisfaction is important to us, so we want to sincerely thank you for choosing Joseph Chevrolet and we hope to see you again soon!

August 04, 2024

I called twice to make this service appointment, but both times the phone rang without ever being answered. So I made the appointment over the Internet. It was for a recall. I arrange my schedule to be there More

by scott@scottknox.com
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
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Aug 05, 2024 -

Joseph Chevrolet responded

We apologize for the oversight in the planning of your appointment. We never intend to inconvenience our customers and are upset to hear that is what happened here. With online appointments, normally we will respond with a confirmation of the appointment letting you know parts have been ordered or have arrived and that your appointment is confirmed for the same date you chose. We would like to know more information about your experience including the timing of how far out your appointment was scheduled from the day you made it online. If you are willing to talk with one of our managers, please give us a call at 513-741-6700. We would appreciate the opportunity to make this right. Thank you!

August 04, 2024

The best service good people very responsive to the customer! I took my care and in few days was done More

by SHAIROTEVAREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
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Aug 23, 2024 -

Joseph Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

I appreciate it thank you very much very blessed and you die you guys are good business thank you More

by CHAUNCEYWATSON390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashid Dewees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Huff
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Aug 19, 2024 -

Joseph Chevrolet responded

Thank you so much for your kind words! We are happy we had the chance to work with you!

August 02, 2024

Would definitely refer people to this location! Brad Halsey was AMAZING! He helped me get my first car and made the process very easy and comforting. More

by MCOGMX5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Joseph Chevrolet responded

Your recommendation means the world to us! Thank you for choosing Joseph Chevrolet and for highlighting our awesome staff who made this a great experience. We look forward to your next visit!

August 01, 2024

Service was good but wait time to get my truck back was long due to staff shortages More

by MITSCAR2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
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July 30, 2024

They got me a good deal I’ve not expected. I recommend to everyone who want buy car More

by junior_kadiebwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Gasdorf
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