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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
290 Reviews

290 Reviews of Joseph Buick GMC - Service Center

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July 24, 2024

From Sales to Service very professional and courteous. Definitely will keep going back. They took very good care of me and my vehicle. More

by upsisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Jul 24, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 23, 2024

Quick diagnostic - fast service and charge less than estimate. Thanks for getting me back on the road. More

by pastorpitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 23, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 22, 2024

I’m always satisfied when Mr Tommie Johnson is involved with my car care. He’s honest and professional. I’m he came. back More

by SIMMIE.LETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Jul 22, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommie always meets your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 22, 2024

Both the receptionist and techs were very helpful and worked very hard to get my difficult repair completed and did extra work to get as much as possible paid through my extended warranty. I was also pr More

by LISARMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Jul 22, 2024 -

Joseph Buick GMC responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommy met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 19, 2024

I-Shawn was helpful and courteous. The oil change, tire rotation & alignment went smoothly. The car looked fabulous with all the scratches painted. Thank you. More

by CAUPDIKE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I-Shawn
Jul 22, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that i-Shawn met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 18, 2024

Very friendly professional and prompt. The team did an awesome job. The wait time was not too long. More

by gjt457
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maintenance team
Jul 19, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

July 12, 2024

The service department is always courteous and professional. They complete the required service within the time frame quoted. And the waiting area is comfortable and relaxing. I will continue to b More

by CORNELSSEN.CRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Jul 14, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

July 12, 2024

Service was performed as agreed in a timely and professional manner. The Service Advisor, Tommie, was very helpful. More

by rjbooth01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Tommie
Jul 14, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

June 30, 2024

I have been happy about this dealership with what they have done for me. Everything has been great. They fixed my car on a defect that should be covered by a recall but I had to pay because GMC said no. T More

by mbweierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Johnson service dept
Jun 30, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

June 29, 2024

Karl and his team are very professional and quick to respond and take care of the costumer. I really love the way they always take care of me in a timely manner. Way to go Joseph Buick service. More

by MELISSAPATRICK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
Jun 30, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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