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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
329 Reviews

329 Reviews of Joseph Buick GMC - Service Center

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October 26, 2024

I always have a great experience when Tommy helps me at the service desk!! He is such a joy.. More

by DJOHNS15641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Oct 27, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for Tommy and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 26, 2024

Terry Fryman is the service person I am very glad to deal with. He is careful to explain what my problem was and he explained what service will be needed in an upcoming appointment (when the car reaches 100, More

by KILGORE.VIRGINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Freeman, service department
Report | Print
Oct 27, 2024 -

Joseph Buick GMC responded

Thanks, Virginia, for sharing your thoughts about your experience with Terry here at Joseph Buick GMC. We appreciate your business and hope to see you again soon!

October 25, 2024

Friendly, timely service. Always a good experience. I wouldn't go anywhere else for service. More

by MCGUFF2258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service shop. 5 stars
Report | Print
Oct 25, 2024 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

October 24, 2024

Very warm and friendly, lots of smiles from the staff. Would recommend to anyone. Love Joseph Chevrolet More

by chubschubby2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 24, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 23, 2024

Excellent dealership. Awesome staff and excellent workmanship. Always get good service. Everyone is very nice and professional. More

by siswell.ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tommy
Report | Print
Oct 24, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

October 23, 2024

Tommie Johnson is and was the best. He always takes care of all my needs ❤️ More

by SNAKEPD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Report | Print
Oct 23, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

October 17, 2024

Service staff was awesome and looked into my warranty so I was covered on the oil line issues I had when I brought my Yukon in for an oil change. thank you, Terry! More

by N_KAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry from Maintenance Dept
Report | Print
Oct 17, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

October 15, 2024

Good service. Labor is very high. Parts cost less than labor on over $2000 bill. More

by smp4572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry service.
Report | Print
Oct 15, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words for Terry, and for taking the time to leave us this wonderful feedback!

October 15, 2024

Courteous and knowledgeable, helpful and responsive to any questions or concerns I had regarding the services needed on my vehicle. More

by erikamiller1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
Report | Print
Oct 15, 2024 -

Joseph Buick GMC responded

Erika, Thank you! Terry and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

October 15, 2024

It was very good overall. They got my truck back to service immediately. Tom was very friendly when signing me in. More

by lsloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Oct 15, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Tom and with our team. We're glad to hear we delivered such a great experience!

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