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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
290 Reviews

290 Reviews of Joseph Buick GMC - Service Center

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September 01, 2024

They are always on time and explains all their service. Very courteous and listens to any concerns I have More

by SIDERISJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 03, 2024 -

Joseph Buick GMC responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 29, 2024

Everything went well and was done ahead of schedule. What real nice is the car wash . More

by PAYNE9234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Joseph Buick GMC responded

Thanks for leaving us a review! We're pleased to hear we could meet your needs in a timely manner, and we look forward to having you as a valued customer for many years to come!

August 29, 2024

Always feel taken care of and like family at Joseph GMC! I’ll be a forever customer! More

by MAGGIEMORYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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Aug 30, 2024 -

Joseph Buick GMC responded

Hi, Maggie! Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

August 16, 2024

Service dept - Tommie Johnson is friendly, nice, listens, engages with customers. My car was finished earlier than they predicted, always a plus. Friendly staff. Car now runs great! More

by MTRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson,
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Aug 18, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad Tommie was able to help, and we hope to see you again!

August 14, 2024

Great service. Was well informed along the way. Tommie helped while Angie was at lunch. More

by KHPHOTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Vencill, Tommie Johnson
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Aug 14, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad Tommie, Angie, and our team were able to help, and we hope to see you again!

August 14, 2024

We love this dealership they always get us in and out as promised, and take care of everything that needs to be done in a timely manner More

by CHRISTIBROWN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was in the service department
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Aug 15, 2024 -

Joseph Buick GMC responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 13, 2024

I needed a tire patch. You were able to do it without an appointment and within an hour. thanks More

by BKRUEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Aug 14, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2024

Very good service all of the employees were great coffee was great can't wait to come back More

by aspencer3822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2024

Tommie explained services performed in detail and was prompt and courteous. Provided a ride home which was appreciated. More

by DAVID.WIDMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
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Aug 09, 2024 -

Joseph Buick GMC responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommie met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 06, 2024

quick, prompt and exended warranty covered it. Due to needing to cource repair part I was chaffered home and then later in the day returned to pick up. More

by ddetmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience!

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