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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
329 Reviews

329 Reviews of Joseph Buick GMC - Service Center

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November 10, 2023

Very good service everyone in it was polite. Thank you. I got my car wash. More

by SMITHJOSEPH1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Report | Print
Nov 11, 2023 -

Joseph Buick GMC responded

Thank you so much, Joseph, for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2023

Excellent Service and the David Baker was very professional. I got my oil change and tires rotated. My car was washed too. More

by leyrerj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baker
Report | Print
Nov 09, 2023 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

November 07, 2023

The service department and the advisor were all very professional and kept me advised of what needed to be done to correct the problem. The repair was completed in a timely manner and the cost appears More

by ROBERT.COLLINS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
Report | Print
Nov 08, 2023 -

Joseph Buick GMC responded

Thank you for the kind words for our service department, Robert! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 04, 2023

i just got an oil change and a battery in my remote thanks for everything More

by JMILLER510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Nov 05, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2023

Good service and good turn around. Easy to contact as well. Will return for service again. More

by CHRISLAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Nov 02, 2023 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 02, 2023

Everyone in the service department that helped with getting my truck fixed was accommodating and professional. I was kept informed throughout the process. More

by BUCKEYESFAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 02, 2023 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

November 01, 2023

It was all good the staff is awesome Terry the advisor is the best in the land More

by t.dogfryman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Nov 02, 2023 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Terry met your service expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

October 31, 2023

Great service from the time I arrived till picked up! Everyone was friendly and a pleasure to work with! More

by ERICDAVIS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Three people helped me.
Report | Print
Nov 01, 2023 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

October 29, 2023

Matched prices, worked well with me, no issues at all. Easy process to drop off and pick up. More

by TIFFINYVPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Report | Print
Oct 29, 2023 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 28, 2023

They went above and beyond to fix the issue and make sure it was corrected. More

by bwilson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
Report | Print
Oct 29, 2023 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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