Joseph Buick GMC - Service Center

Excellent customer service by Terry at the desk. He would check with me in the waiting room periodically to let me know what was being done and how long it would take. Other personnel there offered He would check with me in the waiting room periodically to let me know what was being done and how long it would take. Other personnel there offered me refreshments while waiting Everyone was very pleasant. Thank you. More

I HAVE BEEN HAPPY WITH YOUR SERVICE FOR THE 23 YEARS I HAVE OWNED IT. HAVE OWNED IT. More

I have had great customer service at Joseph Buick Service department. I brought my 2022 Envision in yesterday for an oil change. I was told it would be about an hour, and it was done in about 40 minutes or l department. I brought my 2022 Envision in yesterday for an oil change. I was told it would be about an hour, and it was done in about 40 minutes or less. I have also bought or leased 4 cars from them. I highly recommend Joseph Buick! More

Every time I have a coupon or try to use my GMC points it is a major ordeal. Didn’t get to use my points due to scheduling the service online, however it does ask if you want to use the points. Very flawed s is a major ordeal. Didn’t get to use my points due to scheduling the service online, however it does ask if you want to use the points. Very flawed system. More

Employees very professional and courteous. Waiting room very comfortable and complementary coffee and soft drinks. Waiting room very comfortable and complementary coffee and soft drinks. More

I scheduled for a simple oil change. My appointment was at 820am. I arrived to the shop at 745am. The tech said my appointment was for an oil change and tire rotation. They was adding ch My appointment was at 820am. I arrived to the shop at 745am. The tech said my appointment was for an oil change and tire rotation. They was adding charges and pushing me to fix something that has been going on. I did not leave until 10am. Just for an oil change. More

toke my car in to have ac repaired for the third time same problem, the first time I took it in I told them that the noise was coming from under the dashboard but they said it was back evap core wrong it same problem, the first time I took it in I told them that the noise was coming from under the dashboard but they said it was back evap core wrong it didnt fix the probelm took back they charge me for the refill took it back again this time they said its the front and wanted more mony to fix it, I will not take my car back to them again for anything More

Fast quality work. Advisor kept me informed throughout the process. All my service needs were addressed Advisor kept me informed throughout the process. All my service needs were addressed More

David who took care of me was excellent! A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 year A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 years ago the change in personnel constantly is disappointing…. More

Easy to schedule service. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. More