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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
290 Reviews

290 Reviews of Joseph Buick GMC - Service Center

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December 20, 2023

Took my truck in for service, the service manager and ladies at the desk were all very nice. Quick and easy. More

by NATEWILSON4513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Dec 21, 2023 -

Joseph Buick GMC responded

Nate, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2023

They were able to get me in quickly and solved my issue very fast. Very nice and courteous! More

by DCB0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Dec 21, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

December 18, 2023

Asked to have clock changed, omitted. Could have used a car wash. Quickly done oil change. More

by jbear1640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 18, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive service experience. We will share your comments with our team and look forward to working with you again.

December 15, 2023

Awesome Service Keep up the good work. I appreciate your service. Everyone on the team has been wonderful. lol only thing I missed before I left, I like when you give cookies out. Maybe ne More

by BOULWARE845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Dec 16, 2023 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 14, 2023

Good guys, no problemsI will recommend to friends. Thanks. No no no Nono no no More

by jamesrt.1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

December 14, 2023

Good and fast nice people very friendly and let you know want will be done More

by RETIREDMONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry fryman
Dec 14, 2023 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

December 13, 2023

Very informative crew and very nice, I feel very comfortable and welcome. My car has been in service for over a week waiting for parts🤷 More

by MR.RJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in service
Dec 13, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 13, 2023

The service department is by far the best I have ever dealt with. Courteous, professional, and keep me informed about every step of the process. More

by karguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavada , Phil Dorger
Dec 13, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

December 09, 2023

Very happy with service I received. Will return for service work. Happy with service provided More

by DFRITZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department & Laveda
Dec 10, 2023 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2023

The service department was great and the customer service also .they get the job done. More

by MCKINNEYLATINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Dec 10, 2023 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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