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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
290 Reviews

290 Reviews of Joseph Buick GMC - Service Center

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January 07, 2024

I was created with a smile and reviewed all the services that were due for my visit More

by JLOTTMAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

January 06, 2024

Have always had a good experience with Joseph Buick GMC. Terry is courteous, polite and lets us know about how long the service on our car will take. He keeps us appraised of all that is needed for servic More

by kleinerbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Report | Print
Jan 07, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Terry and our team, and we look forward to working with you again.

January 06, 2024

Everyone is always friendly. They are very quick to get the job done. Highly recommend! More

by ASHLEY0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Jan 07, 2024 -

Joseph Buick GMC responded

Thank you so much, Ashley, for your kind words, and for taking the time to leave us this wonderful feedback!

January 05, 2024

David in the service department kept me aware of the process of my vehicle being serviced. He did a fantastic job. More

by cahorne2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Service Dept
Report | Print
Jan 05, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words for David, and for taking the time to leave us this wonderful service feedback!

January 04, 2024

Thanks, love the quick service ! Great staff members . Mr. Terry is always wonderful n helpful in the service department. Happy New Year to you all n great , quick service !! More

by NYCGFASHIONDESIGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Me. Terry in service department , Phil Dorger
Report | Print
Jan 04, 2024 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2024

good, everyone was kind and very informative of everything i needed, and i enjoyed the cookies More

by DD5DANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Jan 04, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

December 31, 2023

They were able to fix the problem. The battery was new by 8 months but it wasn’t charging More

by jhstifel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry , Phil Dorger
Report | Print
Jan 02, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

December 29, 2023

Got me in when I called, employees are friendly. The ladies in check out are fabulous! More

by CHAPMANCHRISTINIA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 30, 2023 -

Joseph Buick GMC responded

Thank you, Christinia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 28, 2023

Friendly and courteous through. the complete visit by all the staff of the dealership. Thanks More

by jamesrt.1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Joseph Buick GMC responded

Thank you, James, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

December 26, 2023

Excellent customer service. Service to my car was very quick and on time. Very pleasant waiting area. 100% recommended More

by bbrunyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 27, 2023 -

Joseph Buick GMC responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

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