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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
290 Reviews

290 Reviews of Joseph Buick GMC - Service Center

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January 19, 2024

I had to wait three weeks for an auto part to come to dealership. Took two days to fix. More

by rpb_45014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Jan 19, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

January 18, 2024

Got the part repaired in several hours. Allowed diagnostic fee to be deducted from total bill. Thanks More

by CHUNTER5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave in service technician
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Jan 19, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

I always am treated professionally and courteously. Joseph GMC has taken care of my car since I purchased it. I trust them to look out for my car, abd my safety! More

by lucyb617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in Service
Report | Print
Jan 17, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review, Lucy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

I had just bought a used vehicle from Joseph Buick GMC, and experienced an issue that caused concern. The Sales Manager Chris had me come in to have the vehicle looked at. The issue was resolved and fixe More

by pullmp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

January 14, 2024

The dealership, Joseph Buick GMC on Colerain in Cincinnati, Ohio, has a great service department. More

by NH121474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller-??????????
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Jan 14, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 12, 2024

In and out quick oil change and tire rotation and car wash. Employees were very friendly, More

by ladyj2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Jan 12, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2024

Always quick and efficient. Never a problem! Will always recommend them to friends and family More

by corcod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Report | Print
Jan 12, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

January 11, 2024

Tommie took great care of my vehicle and answered my questions above and beyond expectations. Thank you Service Dept. Team at Colerain GMC! More

by R. Harris II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson Service Dept.
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Jan 11, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. Tommie and our service team appreciate your business and hope to see you again soon!

January 10, 2024

The employees seem customer oriented and friendly. Service was completed as requested and according to expectations. More

by JWALLEN201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
Report | Print
Jan 10, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2024

Best dealership service department, I am glad I purchased my vehicle from Joseph Buick, gmc More

by v.roberts13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny fluker, Karl in service
Report | Print
Jan 10, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

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