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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
290 Reviews

290 Reviews of Joseph Buick GMC - Service Center

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February 03, 2024

Always a great experience with this service center. They are friendly and still professional. I trust them to service my vehicle. More

by MLONG6909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Feb 05, 2024 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

February 02, 2024

Everything is always clean & professional at this dealership. Very happy with the service department, too! More

by TSPRANDEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in Service
Feb 02, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Terry and don't hesitate to let us know if we can further assist.

January 31, 2024

I was running a little late I called the Service Department and told them . they took me right away. I was surprised Very Happy More

by wrottert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't know any names they just took the car when it was finished They brought it back
Feb 01, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 28, 2024

The customer service here is top notch! Terry (service advisor) and the ladies in the cashier area always take great care of me. I previously went to Mark Sweeney but I go here instead beca More

by bjmorgan513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry (service advisor)
Jan 29, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear that Terry and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2024

They got the service done quickly and with reasonable prices. Will be returning in the future for service. More

by burkehayden19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Jan 29, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 24, 2024

The service is great! The only thing that bothered me was the waiting room for cars being serviced. It’s smelled so much like exhaust that I had to go sit in the showroom More

by agrubbs01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson
Jan 24, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience, and we appreciate your candid feedback!

January 22, 2024

I receive the best service at this dealership. They are always friendly and honest. They can always get me in and out quickly, and if not, they've always provided me a loaner which is really awe More

by afox8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't actually work with anyone from sales or mgt, not sure why required, Phil Dorger
Jan 22, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

January 20, 2024

The service is fast and friendly . Very professional and feel that the job will always be accurate. More

by ANNIELAMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 21, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Annie, for choosing Joseph Buick GMC!

January 19, 2024

Good service and very professional. Since I purchased a car here in 2017, I have returned for all routine maintenance. More

by LANA.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
Jan 21, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, Lana, and for taking the time to leave us this wonderful feedback!

January 19, 2024

They have worked well with us. . Thank you for everything.. We will love our new buick enckave More

by LSUGARGLIDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick sanders
Jan 21, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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