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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
290 Reviews

290 Reviews of Joseph Buick GMC - Service Center

Sort by
March 12, 2024

No wait, pulled right in. I was early and still no problem. Courteous, and knowledgeable. More

by d.ruffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and I don't remember his name
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Mar 12, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

March 09, 2024

Great work, great service , friendly service managers. would recommend to others. Dave was excellent about details and responding back to me More

by LITTLEGIRLSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, Phil Dorger
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Mar 09, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

March 07, 2024

They do a very good job of holding to the schedules and professionalism through out your service More

by Bro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
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Mar 07, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 04, 2024

Service department has very friendly and helpful staff. Everyone I came in contact with was very polite and professional. More

by karguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
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Mar 04, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2024

Service is great! All of the staff is friendly, and the free drinks and cookies can are wonderful. More

by theilmjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : When u say they are all awesome they are. I talked to almost everyone! I go to this dealer just bc of the longstanding staff
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Mar 03, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 01, 2024

Was a great experience. The staff were great and friendly. Had me in and out in no time. More

by razor3236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Mar 01, 2024 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 28, 2024

Nice and clean service department and they make you feel at home. Great people to work with. More

by Jswisher1971
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 28, 2024

The entire staff is friendly, helpful and appear organized. The service bays and public areas are always clean. More

by chrussell48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Feb 28, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

February 27, 2024

They are very prompt on service and the employees are great. The place is clean. More

by BKJEWETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Feb 27, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. Phil and our team appreciate your business and hope to see you again soon!

February 24, 2024

I had to reproduce an electrical issue on my vehicle to get it diagnosed and fixed, which doesn't allow a set appointment time. When the issue reoccurred, I called and brought my vehicle in right away. T More

by pullmp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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