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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
290 Reviews

290 Reviews of Joseph Buick GMC - Service Center

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April 11, 2024

Great service! Personnel professional and efficient and quick, kept me well informed about all aspects of my business. More

by 186VICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Apr 12, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. Phil, Ra'Shaad, and our team appreciate your business and hope to see you again soon!

April 07, 2024

Very efficient and always advise me of any additional services that might be due on my car. More

by JLMILLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Apr 08, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

April 05, 2024

Friendly efficient service they even offered to wash my car great customer service love my Encore More

by CHERIFANTETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Joseph Buick GMC responded

Cheri, Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

April 05, 2024

Very nice dealership and service center. service writer was very helpful. And informative. I will be back. More

by mikesuekas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 05, 2024 -

Joseph Buick GMC responded

Mike, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 05, 2024

Everyone I encountered from the service department, sales and finance were wonderful and made getting a new car a breeze. They were patient and helped me get the dream car I wanted! More

by dfosterfd58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIKE THOMAS, TOMMY JOHNSON, Phil Dorger
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Apr 06, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike, Tommy, and our team, and we look forward to working with you again.

April 01, 2024

I love getting my car repairs at this location. Everyone is so nice and the service is timely and they get you out within the time they say. I never have to wait long for my car to be serviced. More

by BROWNE911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Apr 01, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

March 27, 2024

Very quick and customer service was very good. Leave in Dayton and I will not take my car to any other mechanic. More

by Donya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Mar 28, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

March 26, 2024

Dealership was very clean and all the staff was very friendly and the service was fast and done on time More

by clucas58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Mar 26, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 22, 2024

Very polite. Keeps you informed on work being done. Office staff friendly. Easy to schedule work. More

by CNMB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Mar 22, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2024

Jay has taken care of my car since the day I bought it and I will never take it anywhere else and always request for Jay to do my service. He has an incredible attention to detail, is quick and very knowl More

by LAURENRKENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay in service , Phil Dorger
Report | Print
Mar 21, 2024 -

Joseph Buick GMC responded

Thank you, Lauren, for taking the time to share your thoughts on working with Jay and our team. We're glad to hear we delivered such a great experience!

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