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Joseph Buick GMC

Cincinnati, OH

4.6
389 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 389 reviews

August 27, 2024

Our salesman Dennis Bettis was outstanding. The new car prep not so much. Lots of water spots on outside of car. Windows were streaked and only 3 of the 4 wheels had the tire shine spray on the More

by giff4d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know who the above people were. We met Dennis Bettis who was the most caring and supportive person around. We also met the finance representative Patrick who was helpful and the service manager.
Aug 28, 2024 -

Joseph Buick GMC responded

We are so glad that Dennis, Patrick, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 18, 2024

Cortney was the best cars salesman, he made the process very quick and had great customer service skills. Thank you so much. More

by biancamartin902
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortney gales
Aug 19, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Bianca, please do not hesitate to let us know. We are always happy to help!

August 17, 2024

Joe was super helpful and a pleasure to work with! I drove almost 2 hours to look at the car that I ended up buying that night. It was prepped and ready when I got there, no hassle, no waiting. I'll More

by LEESWANK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Neuhaus
Aug 18, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Joseph Buick GMC.

August 17, 2024

I had a great time buying my first car here! Gavin was very friendly and helped me trade in my old car, while showing me all the new features on my new ride! More

by k3lemaire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Nash
Aug 18, 2024 -

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

August 16, 2024

Service dept - Tommie Johnson is friendly, nice, listens, engages with customers. My car was finished earlier than they predicted, always a plus. Friendly staff. Car now runs great! More

by MTRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson,
Aug 18, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad Tommie was able to help, and we hope to see you again!

August 15, 2024

Very friendly service, no pressure sales our representative was very courteous and professional. Would highly recommend More

by lschroder543
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortney
Aug 16, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 14, 2024

Great service. Was well informed along the way. Tommie helped while Angie was at lunch. More

by KHPHOTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Vencill, Tommie Johnson
Aug 14, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad Tommie, Angie, and our team were able to help, and we hope to see you again!

August 14, 2024

We love this dealership they always get us in and out as promised, and take care of everything that needs to be done in a timely manner More

by CHRISTIBROWN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was in the service department
Aug 15, 2024 -

Joseph Buick GMC responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 13, 2024

I needed a tire patch. You were able to do it without an appointment and within an hour. thanks More

by BKRUEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 14, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2024

Very good service all of the employees were great coffee was great can't wait to come back More

by aspencer3822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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