Back

Joseph Buick GMC

Cincinnati, OH

4.6
387 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

Directions

By Type

Showing 387 reviews

September 20, 2024

it was a pleasure working with your team and made the buying experience easy and unpainful. More

by tkingracing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Joseph Buick GMC responded

Here at Joseph Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 20, 2024

Tommy, Terry and Vada in the service department are all so very kind! It was a real pleasure speaking with them during my recent visit and realizing how connected we all are. More

by GRAMWELL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman, Tommy and Vada
Sep 20, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2024

I brought my vehicle on September 16 to have one of my tires replaced because I had a warranty on them and the woman on service department I met that day was unprofessional, rude and disrespectful. She to More

by SECKNGARAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name but she is the only woman I know on service department. She was sitting on the middle desk
Sep 22, 2024 -

Joseph Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 18, 2024

My experience at Joseph Buick exceeded expectations, thanks to salesman Courtney Gales, who provided a pressure-free shopping environment through his active listening and real conversation. The staff's More

by KENGORE71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Gales
Sep 18, 2024 -

Joseph Buick GMC responded

Ken, we are very happy to hear that Courtney provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2024

I just purchased a 2024 Sierra 1500 from Joseph GMC and it was a FANTASTIC experience. Ra'Shaad and Cortney provided excellent customer service and did everything in their power to make sure I was getting More

by curtismaples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cortney Gales
Sep 16, 2024 -

Joseph Buick GMC responded

Here at Joseph Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Curtis, and it was a pleasure having you at the dealership. We appreciate your review!

September 13, 2024

Tommy’s the best service guy ever dealt with it was a great pleasure dealing with him More

by WESLEYRESTORATION1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy service department
Sep 13, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Tommy at Joseph Buick GMC. We appreciate your business and hope to see you again soon!

September 08, 2024

Everyone in the service department is very nice and professional treats you like family every time More

by DAWNRAY696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

September 07, 2024

Very nice employees and overall quick service comfortable area to wait , very clean , and just great customer service More

by SHA61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Sep 10, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

September 07, 2024

Wheel fell off of vehicle on way home from dealership after getting oil change and tire rotation. This resulted in the truck falling to the ground and was a huge danger to myself and others on the road. More

by ASTEPHENSON2X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 12, 2024 -

Joseph Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 07, 2024

Great service from Danny and IShaun. They worked with my son and I and made sure everything was taken care of prior to our vehicle purchase. More

by Wannabug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny and Ishaun
Sep 09, 2024 -

Joseph Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joseph Buick GMC!

...
7
...