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Joseph Buick GMC

Cincinnati, OH

4.6
387 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 387 reviews

September 28, 2024

The staff at this dealership are always top notch! We've had great service and a great experience each time we've been in! We're glad to see Dennis Bettis back! The most enjoyable purchase and service More

by EREICH71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Bettis
Sep 29, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2024

Friendly, professional, spacious and comfortable waiting area. Work completed in a timely manner for a reasonable price. More

by EMAILEMELAICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Sep 29, 2024 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

September 28, 2024

Service Department is polite and efficient. Tommie greeted us with a smile and had a driver take me home and pick me up when service was finished. More

by CHOLT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Sep 29, 2024 -

Joseph Buick GMC responded

It's great to hear that Tommie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

September 27, 2024

Nothing but the best, excellent customer service! ! Very easy to work with and Terry in service is the best!! More

by JON.PAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in service
Sep 27, 2024 -

Joseph Buick GMC responded

Thank you, Jon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Terry met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

Courtney and Ra'shaad are great people! They both worked hard to get us in the car we wanted. They also both have great personalities! Definitely will come to see them any time I'm in need More

by Britnee31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
Sep 27, 2024 -

Joseph Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Britnee, for choosing Joseph Buick GMC!

September 26, 2024

Every thing went well. Service was exceptional. Staff should greet customers with a smile instead of a stare More

by joneswanda517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name. Worked with the service department
Sep 27, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Wanda, and it's great to hear about your excellent experience here at Joseph Buick GMC.

September 25, 2024

Quick and easy to deal with, and very accommodating with what I wanted. I also wanted a local dealer. More

by keelingka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Financial guy
Sep 26, 2024 -

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

September 24, 2024

This has been my first time ever buying a car or having a car serviced by a dealership. My recent experience having my Lacrosse worked on was very good. Everyone that worked in the service department was fri More

by bschuning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Sep 24, 2024 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

September 24, 2024

I love this dealership. Every time I come in to have my car serviced/repaired. I am greeted warmly and with a smile. The repairs are always done in a reasonable amount of ti More

by CONSTANCE38EW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 24, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 23, 2024

Very satisfied with the work that was done. It was finished in a timely manner. I thought I needed a new brakes, but I didn’t and the expert mechanics made sure they only did the work that was More

by RIDDELLCINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 24, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

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