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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
446 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 446 reviews

February 01, 2025

Friendly and helpful. Ra’shad was wonderful as well as Tommie in auto repair❤️💯 Thank you!!! More

by IDAMAE.764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommie
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Feb 02, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ra'Shaad and our team, and we look forward to working with you again.

January 31, 2025

I’ve dealt with Joseph Buick since my first enclave in 2015, so my past and recent experiences have been great, I also like the free car washes. More

by bj5654robertjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy , Ron
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Feb 02, 2025 -

Joseph Buick GMC responded

Robert, Thank you so much for your excellent review! We are so glad that Joseph, Tommy, and Ron had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 29, 2025

I called and got a repair date quickly. On arrival they gave me a loaner truck to use. They repaired the truck on the same day. Everyone at the dealership and service department were helpf More

by pmiller15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 29, 2025 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 26, 2025

Great place to buy a car. Great salesman and finance guy. We would buy there again More

by butchkim2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colt
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Jan 26, 2025 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2025

Great service with the entire team. Wait wasn't long and they kept me informed on all issues that might need future attention More

by IMAGINECHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy in service 5 star guy
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Jan 26, 2025 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

January 24, 2025

Chris the service advisor is awesome ! I pulled he checked me in came out inspected my truck came back in said this is covered by your wheel and rim protection took me to the waiting area More

by COLTWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Chris, Matt Sensel
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Jan 25, 2025 -

Joseph Buick GMC responded

It's great to hear that Chris and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 22, 2025

Great service and knowledgeable staff. Made buying a car less stressful. Staff was not too pushy and very patient. More

by twood20006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sensel
Report | Print
Jan 22, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 18, 2025

He helped me out with the problems I was having with the transmission I thanked him for all the help More

by veronawinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Buick GMC are glad to have you as a customer.

January 18, 2025

My experience was outstanding! Tommie and Terry were fantastic at helping me with my service today. More

by SONYA M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson and Terry Fryman
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Jan 19, 2025 -

Joseph Buick GMC responded

Thank you so much, Sonya, for your kind words for Tommie and Terry and for taking the time to leave us this wonderful feedback!

January 18, 2025

Bought a 2019 F150 pick up for the amount of money it cost. I didn’t think I would need The extended warranty. 600 miles on the vehicle transmission goes out so now I have a $7500 bill. dealership won’t More

by veronawinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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