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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
493 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 493 reviews

January 04, 2024

good, everyone was kind and very informative of everything i needed, and i enjoyed the cookies More

by DD5DANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Jan 04, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

January 04, 2024

Thanks, love the quick service ! Great staff members . Mr. Terry is always wonderful n helpful in the service department. Happy New Year to you all n great , quick service !! More

by NYCGFASHIONDESIGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Me. Terry in service department , Phil Dorger
Report | Print
Jan 04, 2024 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 31, 2023

They were able to fix the problem. The battery was new by 8 months but it wasn’t charging More

by jhstifel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry , Phil Dorger
Report | Print
Jan 02, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

December 29, 2023

Got me in when I called, employees are friendly. The ladies in check out are fabulous! More

by CHAPMANCHRISTINIA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 30, 2023 -

Joseph Buick GMC responded

Thank you, Christinia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 28, 2023

Friendly and courteous through. the complete visit by all the staff of the dealership. Thanks More

by jamesrt.1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Joseph Buick GMC responded

Thank you, James, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

December 26, 2023

Excellent customer service. Service to my car was very quick and on time. Very pleasant waiting area. 100% recommended More

by bbrunyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 27, 2023 -

Joseph Buick GMC responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

December 22, 2023

I went looking for a great car and found a gold mine. It was a seamless and great experience. The sales team was awesome. More

by GERALDTRIPLETT0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 27, 2023 -

Joseph Buick GMC responded

Thank you, Gerald, for sharing your experience with us! We're happy to hear it went well. Congrats on your new vehicle! We truly appreciate your feedback!

December 21, 2023

It took over 2 hours to buy out my lease. There was no negotiation involved. Very frustrating. More

by SBLAKE4
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2023 -

Joseph Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 20, 2023

Took my truck in for service, the service manager and ladies at the desk were all very nice. Quick and easy. More

by NATEWILSON4513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Report | Print
Dec 21, 2023 -

Joseph Buick GMC responded

Nate, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2023

They were able to get me in quickly and solved my issue very fast. Very nice and courteous! More

by DCB0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 21, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

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