
Joseph Buick GMC
Cincinnati, OH
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Always great service from Joseph Buick & Terry Fryman! I am always able to get a timely appointment. They quickly assess the problem & fix what’s needed. They let me know if the car has other issues that I am always able to get a timely appointment. They quickly assess the problem & fix what’s needed. They let me know if the car has other issues that need to be addressed. Prices are reasonable & manageable for me - Terry adds service discounts when applicable. I have complete faith in this service department’s efficiency and knowledgeable service. A testament to their great service - my car has 311,000+ miles on it, and still running like a champ! I know this car won’t last forever, but my next car will be another Buick and I will continue to use this service group! During this visit, I also stopped in the parts department & talked to Patrick Flannery. He was able to order new front floor mats for me & he gave me the part number & suggestions how to acquire a discontinued part (driver side sun visor). I appreciated his help! The staff at Joseph Buick is professional, friendly, and a pleasure to work with! More
The Service Manager and and his staff have been very attentive to my needs/requests over all of the years that I have been patronizing them. They understand me and appreciate the meticulous care that I attentive to my needs/requests over all of the years that I have been patronizing them. They understand me and appreciate the meticulous care that I take with my vehicles. They have even gone above and beyond on a number of occasions. Very nice people to deal with! More
Very nice and helpful staff. Plus, the lounge was neat and clean! Free Wi-Fi and coffee Plus, the lounge was neat and clean! Free Wi-Fi and coffee More
Joseph Buick GMC is the best. It is so easy to get a deal done. There was no haggling or back and forth. They listen to what you want and do their best to match your needs. The en It is so easy to get a deal done. There was no haggling or back and forth. They listen to what you want and do their best to match your needs. The entire sales team is welcoming and responsive. It was a great experience all the way around. More
The dealership always does great job. Danny is always patient and understanding. Does a great job. Danny is always patient and understanding. Does a great job. More
The staff is so professional and welcoming! They do go above and beyond to keep you informed and comfortable while waiting on service. Thank you They do go above and beyond to keep you informed and comfortable while waiting on service. Thank you More
The service department and the advisor were all very professional and kept me advised of what needed to be done to correct the problem. The repair was completed in a timely manner and the cost appears professional and kept me advised of what needed to be done to correct the problem. The repair was completed in a timely manner and the cost appears to be fair. More
i just got an oil change and a battery in my remote thanks for everything thanks for everything More