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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
450 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 450 reviews

December 14, 2023

Good guys, no problemsI will recommend to friends. Thanks. No no no Nono no no More

by jamesrt.1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

December 14, 2023

Good and fast nice people very friendly and let you know want will be done More

by RETIREDMONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry fryman
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Dec 14, 2023 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

December 13, 2023

The service department is by far the best I have ever dealt with. Courteous, professional, and keep me informed about every step of the process. More

by karguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavada , Phil Dorger
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Dec 13, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

December 13, 2023

Very informative crew and very nice, I feel very comfortable and welcome. My car has been in service for over a week waiting for parts🤷 More

by MR.RJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in service
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Dec 13, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 13, 2023

They were absolutely great to deal with best service I’ve ever buying a vehicle. More

by allengenoejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isean
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Dec 13, 2023 -

Joseph Buick GMC responded

Allen, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

December 11, 2023

Danny was both knowledgeable and personable. He made the process of trading in 2 cars and buying a new one as simple as possible. More

by rhj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
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Dec 11, 2023 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

December 09, 2023

Very happy with service I received. Will return for service work. Happy with service provided More

by DFRITZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department & Laveda
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Dec 10, 2023 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2023

The service department was great and the customer service also .they get the job done. More

by MCKINNEYLATINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 10, 2023 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 08, 2023

Great customer service very friendly staff very welcoming. Excellent care for my car zi bought there and it’s not a GMC. But everyone gives the same treatment More

by HOMMIECRUZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 10, 2023 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

December 08, 2023

Terri, the service manager is the best. Veda (cashiers office) provides the best customer service I have experienced in a long time. The guys in the service department are top-notch! More

by 4SPEEDON50- Steve Caudill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
Report | Print
Dec 10, 2023 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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