Joseph Buick GMC
Cincinnati, OH
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Every time I have a coupon or try to use my GMC points it is a major ordeal. Didn’t get to use my points due to scheduling the service online, however it does ask if you want to use the points. Very flawed s is a major ordeal. Didn’t get to use my points due to scheduling the service online, however it does ask if you want to use the points. Very flawed system. More
everyone was very helpful and outgoing. they closed at 8 but stayed til after 9:30 to make sure i got to leave with my truck that day they closed at 8 but stayed til after 9:30 to make sure i got to leave with my truck that day More
Employees very professional and courteous. Waiting room very comfortable and complementary coffee and soft drinks. Waiting room very comfortable and complementary coffee and soft drinks. More
I scheduled for a simple oil change. My appointment was at 820am. I arrived to the shop at 745am. The tech said my appointment was for an oil change and tire rotation. They was adding ch My appointment was at 820am. I arrived to the shop at 745am. The tech said my appointment was for an oil change and tire rotation. They was adding charges and pushing me to fix something that has been going on. I did not leave until 10am. Just for an oil change. More
Friendly but never answered my questions without asking me another question, avoid telling the truth, my opinion. Old style dealership tactics. me another question, avoid telling the truth, my opinion. Old style dealership tactics. More
My buying experience was great. My salesman Danny Fluker could not have been better! Finance Manager Kaz Saladin was also outstanding. I would defiantly recommend Joseph Buick GMC t My salesman Danny Fluker could not have been better! Finance Manager Kaz Saladin was also outstanding. I would defiantly recommend Joseph Buick GMC to others. More
toke my car in to have ac repaired for the third time same problem, the first time I took it in I told them that the noise was coming from under the dashboard but they said it was back evap core wrong it same problem, the first time I took it in I told them that the noise was coming from under the dashboard but they said it was back evap core wrong it didnt fix the probelm took back they charge me for the refill took it back again this time they said its the front and wanted more mony to fix it, I will not take my car back to them again for anything More
Fast quality work. Advisor kept me informed throughout the process. All my service needs were addressed Advisor kept me informed throughout the process. All my service needs were addressed More
David who took care of me was excellent! A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 year A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 years ago the change in personnel constantly is disappointing…. More
Easy to schedule service. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. More