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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
391 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 391 reviews

October 31, 2023

Great service from the time I arrived till picked up! Everyone was friendly and a pleasure to work with! More

by ERICDAVIS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Three people helped me.
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Nov 01, 2023 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

October 30, 2023

Bought a 2023 GMC Sierra and Chris was awesome during the process. I recommend seeing him. More

by BROWNM1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Shelton
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Oct 30, 2023 -

Joseph Buick GMC responded

It's great to hear that Sierra and Chris were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

October 29, 2023

Matched prices, worked well with me, no issues at all. Easy process to drop off and pick up. More

by TIFFINYVPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
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Oct 29, 2023 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 28, 2023

New Car Buyer - Long Time Customer! Been purchasing Vehicles (both GMC & Buicks) from Joseph for over the past 25 years! Shop other dealerships and always get a great deal. That’s why I More

by FBLESSING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Neyhaus
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Oct 29, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

October 28, 2023

They went above and beyond to fix the issue and make sure it was corrected. More

by bwilson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
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Oct 29, 2023 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2023

I had an appointment for an oil change and tire rotation. I was in and out in about an hour. Advisors were professional and other staff friendly. More

by bruceanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Oct 29, 2023 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bruce, please let us know.

October 27, 2023

It seemed efficient. The salesperson worked well with us. We found just the right car. Finances went smoothly. Nick the tech person was patient and worked with me extreme More

by LRAWLINGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Nick,and the financial manager we’re excellent!
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Oct 29, 2023 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Oct 30, 2023 -

LRAWLINGS responded

Thank you!

October 26, 2023

Good customer service & attention to detail for all oil change visits. Also, love Saturday availability More

by JBQUEEN829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 26, 2023 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

October 26, 2023

The guy who waited on me and took care of my car, was exceptionally nice. He got me in and out didn’t need any extra work this time it was quick and easy. More

by KTWHITSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 26, 2023 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

October 26, 2023

the experience was very good. It exceeded all expectations. We are very happy with the quality of service we receive. More

by MCITRON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, Phil Dorger
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Oct 26, 2023 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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